Human Resource Solutions Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee HR processes, including the creation of employee handbooks, job descriptions, compensation analysis, and compliance-related activities.

• Conduct interviews with clients and collaborate with HR Primary to develop and finalize employee handbooks.

• Complete Forms I-9, verify documentation, perform audits, and ensure the maintenance of accurate employee records.

• Reconcile benefits statements and assist with administration related to benefits.

• Aid in recruitment coordination by tracking candidate progress in HRIS systems and managing follow-up communications.

• Execute general administrative and clerical tasks, including preparing correspondence for clients and employees.

• Configure, maintain, and troubleshoot HRIS platforms such as Paylocity, ADP, Paycor, and similar systems.

• Implement system configuration updates that support HR, payroll, and benefits programs.

• Conduct system audits, testing, and diagnostics to ensure data integrity, accuracy, and functionality.

• Identify and address system errors, data discrepancies, and integration issues; escalate as needed.

• Assist with system implementations and ensure proper alignment with client HR programs.

• Engage directly with clients to assist HR initiatives, system solutions, and issue resolution.

• Participate in client-facing meetings to support HR and system-related discussions, initiatives, and deliverables.

• Collaborate with HR, Sales, and Managed Services teams to ensure successful outcomes and uncover additional service opportunities.

• Identify and implement improvements to processes and systems to enhance efficiency, scalability, and user experience.

• Support the optimization of workflows, automations, and service delivery models.

• Perform other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Human Resources or a related field and/or equivalent experience.

• A minimum of two (2) years of related experience is preferred.

• Hands-on experience with HRIS platforms like Paylocity, ADP, Paycor, or similar systems is required.

• Experience in supporting system configurations, audits, or implementations is preferred.

• SHRM-CP credential is preferred.

• Experience in payroll and benefits is preferred.

• Excellent verbal and written communication skills are essential.

• Strong interpersonal and customer service skills are required.

• Exceptional organizational skills and attention to detail are necessary.

• Strong time management abilities with a proven capacity to meet deadlines.

• Ability to effectively function in a fast-paced and occasionally stressful environment.

• Proficient in Microsoft Office Suite or related software.

• Strong analytical and problem-solving skills, particularly concerning HR systems and data.

• Must be able to sit for extended periods at a desk and work on a computer.

• Must be able to lift up to 15 pounds at times.

• Must be capable of participating in or facilitating video conferences and virtual meetings.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.