HR Services Administrator – Conversion

This is a fully remote position, open to applicants in China.

📋 Description

• Act as the primary contact for employees and managers regarding HR-related inquiries and requests.

• Address employee questions and offer guidance on HR processes, policies, programs, and resources.

• Refer complex or sensitive issues to the appropriate HR stakeholders.

• Implement HR operational processes throughout the employee lifecycle, including recruitment, onboarding, personnel changes, leave administration, processing returns from leave, and offboarding.

• Ensure accurate maintenance of employee data in Workday and other HR systems.

• Oversee employee benefits administration, including company housing, savings plans, group insurance, relocation support, allowances, and additional benefits.

• Assist in the administration of pension and health insurance.

• Coordinate documentation and submissions with vendors and regulatory authorities.

• Prepare employment-related certificates and official documents.

• Generate recurring and ad hoc reports utilizing Workday and other HR systems.

• Aid in data validation, audits, and HR operational data requests.

• Collaborate with both local and remote HR Services team members to ensure service continuity.

• Foster relationships across HR Operations, HR Business Partners, Centers of Excellence, Payroll, and external vendors.

• Identify and support enhancements to HR processes, tools, documentation, and service delivery.

⛳️ Requirements

• A bachelor's degree or higher is required.

• 2-4 years of experience in HR Operations, HR Administration, or Shared Services.

• Familiarity with employee lifecycle activities and HR administration processes is essential.

• Experience in administering employee benefits, pension, health insurance, or related HR programs is preferred.

• Experience in a multinational or matrixed environment is advantageous.

• Strong orientation towards customer service and employee support.

• Excellent communication and interpersonal abilities.

• Capability to work effectively within a collaborative, team-oriented environment.

• High attention to detail and a strong commitment to accuracy.

• Ability to adhere to processes while exercising sound judgment.

• A mindset focused on continuous improvement with a willingness to question inefficient practices.

• Strong organizational and time management capabilities.

• Proficient analytical and problem-solving skills.

• Ability to manage multiple priorities and meet deadlines.

• Strong skills in Microsoft Office, particularly Excel.

• Fluent in Japanese and possess good written and verbal English skills.

• Must have legal authorization to work in the country of employment without sponsorship for employment visa status.

🏝️ Benefits

• Solventum provides programs that promote both physical and financial well-being.

• Competitive salary and benefits that are benchmarked against similar companies.