HR Services Administrator – Conversion

This is a fully remote position, open to applicants in China.

📋 Description

• Act as the initial point of contact for employees and managers regarding inquiries and requests related to HR.

• Address employee questions and offer guidance on HR policies, processes, programs, and available resources.

• Elevate complex or sensitive issues to the appropriate HR representatives.

• Oversee employee lifecycle processes, which include hiring, onboarding, personnel changes, leaves of absence, return-from-leave, offboarding, and termination activities.

• Ensure accuracy of employee data in Workday and other HR systems.

• Manage benefits such as company housing, savings plans, group insurance, relocation assistance, allowances, pensions, and health insurance.

• Handle enrollments, changes, payments, employee requests, documentation, and official certificates.

• Prepare payroll inputs and generate recurring or ad hoc reports.

• Assist with data validation, audits, and requests for HR operational data.

• Work in collaboration with local and remote HR Services teams, HR stakeholders, Centers of Excellence, Payroll, and external vendors.

• Facilitate workload balancing, service continuity, knowledge sharing, and documentation of processes.

• Recognize and implement process enhancements that streamline HR services and boost efficiency and employee satisfaction.

⛳️ Requirements

• A Bachelor’s degree or higher is required.

• 2-4 years of experience in HR Operations, HR Administration, or Shared Services.

• Proven experience in supporting employee lifecycle activities and HR administration processes.

• Preferred experience in administering employee benefits, pensions, health insurance, or similar HR programs.

• Experience in a multinational or matrixed environment is a plus.

• Strong orientation towards customer service and employee support.

• Excellent communication and interpersonal abilities.

• Capability to work effectively in a collaborative and team-oriented setting.

• High attention to detail and a commitment to accuracy.

• Ability to adhere to processes while exercising sound judgment.

• A mindset focused on continuous improvement and a readiness to challenge inefficient practices.

• Strong organizational and time management skills.

• Proficient analytical and problem-solving skills.

• Capability to manage multiple priorities and meet deadlines.

• Advanced skills in Microsoft Office, especially Excel.

• Fluency in Japanese and proficiency in English (both written and verbal).

• Must have legal authorization to work in the country of employment without sponsorship for a work visa.

🏝️ Benefits

• Solventum provides programs that promote physical and financial well-being.

• Competitive compensation and benefits aligned with industry standards.

• Company housing initiatives.

• Employee savings plans.

• Group insurance offerings.

• Relocation assistance and associated reimbursements.

• Employee allowances and other additional benefits.