HR Operations Specialist, US/EU Experience

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the primary point of contact for HR inquiries.

• Assist the HR Manager with employee-related data and processes throughout the employee lifecycle.

• Manage the generation of offers, onboarding processes, preparation for annual reviews, and offboarding activities.

• Collaborate with payroll, insurance, and benefits providers across four countries.

• Monitor and ensure compliance for time-off and absence management using PurelyHR.

• Organize and maintain employee personnel records.

• Support performance evaluations and various functional and cross-functional projects.

• Keep the organization chart updated.

• Oversee the HR inbox and address HR Operations inquiries.

• Analyze data and generate reports related to HR and Recruiting KPIs.

• Create onboarding plans and manage onboarding materials.

• Ensure necessary documentation is prepared for payroll processing in Switzerland, the UK, the USA, and Germany.

• Coordinate the first day activities for new joiners, including IT onboarding.

• Ensure relevant onboarding check-ins are conducted.

• Facilitate HR communications, including announcements for new joiners, promotions, and employee anniversaries.

• Maintain people-related data within the events calendar.

• Update and enhance the HR SharePoint site while keeping contact lists accurate.

⛳️ Requirements

• Authorized to work in the Philippines.

• Prior experience supporting employees in the US, UK, and/or Europe.

• Interest in part-time work hours.

• Ideally, at least 5 years of HR operations experience in a multinational organization.

• Eager to learn and grow while implementing new procedures and processes.

• Detail-oriented with a track record of delivering high-quality and accurate results.

• Strong organizational capabilities.

• Able to thrive in a fast-paced, dynamic environment.

• Proficient in Excel.

• Experience working in a Microsoft/SharePoint environment.

• Comfortable with adopting new technologies.

• Possess strong listening and documentation skills.

• Exhibit empathy when addressing employee questions and requests.

• Ideally, hold a university degree or equivalent qualification.

• Excellent communication skills.

• Fluent in English.

• Knowledge of German is desirable.

🏝️ Benefits

• Remote work opportunity.

• Employee onboarding and HR support across various jurisdictions.

• Chance to engage in HR projects and process improvements.

• Coordination of employee benefits through external providers.