HR Operations Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee and coordinate onboarding and offboarding processes across various organizations

• Ensure that all pre-employment, new hire, transfer, and separation tasks are completed

• Collaborate with department heads, payroll, benefits, IT, and other stakeholders to enhance the employee experience

• Maintain precise and confidential HRIS employee records throughout the employment lifecycle

• Conduct exit interviews and provide analysis on trends along with actionable recommendations

• Administer HR operational procedures and ensure adherence to policies, procedures, and employment regulations

• Monitor compliance requirements, track employee acknowledgments, training completions, certifications, and HR action items

• Organize personnel files and facilitate internal and external audits

• Act as a primary point of contact for employee inquiries and HR-related questions

• Assist with employee relations issues, investigations, conflict resolution, documentation, corrective actions, performance improvement, and employee development initiatives

• Promote employee engagement, recognition, and initiatives that foster organizational culture

• Coordinate leaves, accommodations, jury duty, military leave, workers' compensation claims, unemployment claims, and related documentation

• Interact with third-party administrators, insurance providers, government agencies, external vendors, the PEO, and benefits suppliers

• Aid in open enrollment communications and benefits education efforts

• Create and manage HR dashboards, workforce reports, KPIs, executive reports, and presentations

• Analyze various workforce metrics including headcount, turnover, retention, onboarding, engagement, and compliance

• Utilize HRIS platforms, reporting systems, Excel, and vendor technology solutions to enhance operational efficiency

• Assess HR processes and develop standard operating procedures, workflows, and process documentation

• Support organizational goals, special projects, strategic HR initiatives, and continuous improvement efforts

⛳️ Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent professional experience

• Progressive experience in Human Resources, HR Operations, People Operations, HR Generalist, or related positions

• Proficient in managing onboarding, offboarding, compliance administration, employee relations, and HR operations

• High proficiency in Microsoft Excel, including formulas, pivot tables, reporting, data analysis, and dashboard creation

• Experience with HRIS systems, benefits platforms, applicant tracking systems, and other HR technologies

• Strong organizational, analytical, and project management capabilities

• Exceptional verbal and written communication skills

• Ability to exercise sound judgment, uphold confidentiality, and manage sensitive information

• Capacity to handle multiple priorities across various organizations in a fast-paced setting

• Experience supporting multi-entity, multi-location, or shared-services organizations

• Familiarity with Professional Employer Organizations (PEO)

• Experience managing workers' compensation, unemployment claims, leave administration, and agency-related employment issues

• Proven experience in building workforce analytics, dashboards, and executive reporting

• Knowledge of federal and state employment laws and HR compliance requirements

• HRIC, SHRM, or similar HR certification preferred

• Authorization to work in the United States

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• 401(k)

• Bonus

• Paid time off

• Remote work with travel for work-related responsibilities upon the reasonable request of Company management