HR Operations Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate the onboarding process for new employees, ensuring they become familiar with the firm's technology stack within their first week.

• Aid in the auditing of HR documents, processes, and compliance.

• Oversee the completion of mandatory documentation, certifications, training, and policy acknowledgments.

• Follow up with both employees and managers regarding any outstanding compliance requirements.

• Maintain precise HR records in Rippling and other HR systems.

• Assist in sourcing candidates for open positions, including outreach and headhunting for challenging roles.

• Help manage candidate pipelines and keep hiring managers updated on their status.

• Support background checks, reference checks, and credential verification processes.

• Participate in candidate interviews alongside hiring managers.

• Keep training curricula, onboarding materials, and learning resources up to date.

• Develop SOPs, workflow documentation, process maps, and training materials.

• Assist in assessments and knowledge checks to monitor training completion.

• Identify ways to enhance HR workflows using automation and AI tools.

• Maintain workflows in monday.com and other operational platforms.

⛳️ Requirements

• A Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or a related field is required.

• Must be tech-savvy, with the capability to quickly learn and adapt to new tools, systems, and platforms.

• Excellent written and verbal English skills, coupled with strong, proactive communication abilities.

• Must be proactive and self-motivated, with the ability to foresee needs and take initiative in a fast-paced, fully remote setting.

• A minimum of 2 years of experience in HR operations for a U.S.-based company, focusing on onboarding, compliance, or employee lifecycle support is required.

• Experience with monday.com and HRIS platforms such as Rippling is required.

• Proven ability to create clear documentation, SOPs, or process materials.

• Comfortable leveraging AI tools to enhance content creation, documentation, and process efficiency.

• Strong attention to detail and the ability to juggle multiple priorities effectively.

• Preferred: experience in recruitment or sourcing, including candidate outreach, vetting, and interviewing.

• Preferred: familiarity with Canva or similar tools for developing training or communication materials.

• Submission of the most recent Resume/CV is required.

• Communication and presentation assessment, including a practical task relevant to HR operations, recruitment, or training material creation.

• Proof of qualifications and professional references are necessary.

• Compensation verification may be conducted for shortlisted applicants.

• Candidates must reside in South Africa.

• Tax compliance as an independent contractor is the responsibility of the contractor.

🏝️ Benefits

• Competitive salary with performance-driven bonuses.

• Fully remote position within a diverse global team.

• Paid time off, including U.S. federal holidays, sick leave, and annual leave.

• Working hours aligned with Pacific Time, offering reasonable flexibility.

• Opportunity for growth within the firm's HR function as it expands.

• Structured onboarding process with clear expectations from day one.

• Stable, long-term opportunity with a growing U.S. law firm.

• Supportive and collaborative work environment focused on accountability and continuous improvement.

• Birthday recognition and team appreciation initiatives.