HR Operations Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate employee onboarding and ensure new hires become adept with the firm's technology stack within their initial week.

• Assist with HR documentation, processes, and compliance audits.

• Oversee the completion of necessary documentation, certifications, training, and policy acknowledgements.

• Follow up with employees and managers regarding outstanding compliance issues.

• Maintain precise HR records in Rippling and other HR systems.

• Aid in sourcing candidates for open positions, including outreach and headhunting for challenging roles.

• Manage candidate pipelines and keep hiring managers informed.

• Assist with background checks, reference checks, and credential verification.

• Participate in candidate interviews alongside hiring managers.

• Keep training curriculum, onboarding materials, and learning resources up to date.

• Develop SOPs, workflow documentation, process maps, and training materials.

• Support assessments and knowledge checks to monitor training completion.

• Identify opportunities to enhance HR workflows through AI and automation.

• Maintain workflows in monday.com and other operational platforms.

• Complete communication and presentation assessments, along with practical assignments as part of the recruitment process.

⛳️ Requirements

• Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or a related field (mandatory).

• Proficient with technology, capable of quickly learning and adapting to new tools, systems, and platforms (mandatory).

• Exceptional written and verbal English with strong, proactive communication abilities (mandatory).

• Self-motivated and proactive, able to anticipate needs and take initiative in a dynamic, fully remote environment (mandatory).

• At least 2 years of experience in HR operations within a U.S.-based company, covering onboarding, compliance, or employee lifecycle support (mandatory).

• Experience utilizing monday.com and HRIS platforms such as Rippling (mandatory).

• Background in creating clear documentation, SOPs, or process materials.

• Comfortable with using AI tools to enhance content creation, documentation, and process efficiency.

• Strong attention to detail and capacity to handle multiple priorities.

• Preferred: experience in recruitment or sourcing, including candidate outreach, vetting, and interviewing.

• Preferred: familiarity with Canva or similar tools for training or communication materials.

• Most recent Resume/CV (mandatory).

• Proof of qualifications and professional references.

• Tax compliance is the responsibility of the contractor.

• Ability to maintain 5–6 hours of overlap with Pacific Time operating hours.

🏝️ Benefits

• Competitive salary with performance-based bonuses.

• Fully remote position.

• Paid time off, including U.S. federal holidays, sick leave, and annual leave.

• Working hours aligned with Pacific Time, offering reasonable flexibility.

• Opportunities for professional development and clear career progression.

• Structured onboarding with clear expectations from the outset.

• Stable, long-term employment opportunity.

• Supportive and cooperative work environment.

• Birthday celebrations and team appreciation initiatives.

• 3-month probationary period to facilitate onboarding and performance alignment.