HR Operations Manager – LatAm

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Shape the HR framework for each new entity from the initial kick-off.

• Provide necessary HR insights to Infrastructure and Legal for licensing purposes.

• Identify potential risks in the operating model early on.

• Strategically plan HR developments in line with go-live schedules.

• Ensure employer registrations are established with Payroll, covering social security, tax, pension, health, and work injury insurance.

• Collaborate with Legal to create local-language contract templates.

• Prepare and submit work rules, handbooks, and required policies.

• Contract providers for benefits, insurance, and occupational health.

• Oversee go-live readiness assessments.

• Review initial onboardings and payroll line items meticulously.

• Maintain HR compliance for active entities, including compliance calendars, filings, audits, and updates on legal changes.

• Manage daily HR Operations for the cluster.

• Create and uphold process documentation, including external articles in collaboration with the Knowledge team.

• Work in partnership with Operations, Infrastructure, Legal, Payroll, Customer Success, and local benefits, insurance, and HR providers.

• Coordinate up to four country builds simultaneously across Colombia, Argentina, Uruguay, and later Brazil.

⛳️ Requirements

• Minimum of 5 years in HR operations or HR compliance across multiple countries.

• Experience with EOR, PEO, global mobility, shared services, or within a multinational setting.

• Familiarity with establishing a Colombian employer, including SG-SST, internal work rules, PILA, and Ley 2466.

• Strong understanding of the consulting model.

• Knowledge of Argentine collective agreements.

• Experience in transitioning employees between employers, including seniority, leave, and severance costs.

• Capability to convert legal opinions into actionable processes and recognize when to escalate issues.

• Experience overseeing payroll, benefits, and immigration vendors.

• Ability to manage four country projects concurrently.

• Proficient in writing clear, practical process documentation.

• Native Spanish speaker with fluent English proficiency (C1).

• Proficiency in Portuguese and HR experience in Argentina, Uruguay, or Brazil are advantageous.

• Background in the EOR or staffing industry, or experience with labor leasing or dispatch licenses is a plus.

• Knowledge of payroll processes, including gross to net calculations and statutory filings is a bonus.

• Hands-on experience with work permits and visas is an added advantage.

• Familiarity with Jira, Confluence, HRIS, and no-code automation tools is beneficial.

• Experience working remotely across various time zones is a bonus.

🏝️ Benefits

• The WorkFlex program allows you to work from any location, at any time.

• Enjoy a Well-Being Day (a full day off).

• Access to subsidized gym memberships.

• Training & Development Allowance provided.

• Participate in annual team meetups.

• Be part of an equal opportunity and inclusive workplace.

• Recruitment process accommodations are available upon request.