HR Officer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the primary point of contact for employees and management regarding HR-related inquiries.

• Offer advice on workplace issues, performance-related concerns, policies, procedures, and HR processes.

• Oversee employee relations issues, including disciplinary actions, show-cause/NTE documentation, formal warnings, performance improvement plans, and administrative hearings.

• Assist managers and leaders in resolving performance, attendance, conduct, and behavioral issues.

• Handle the complete recruitment process from job posting and candidate screening to interviews, offer preparation, and onboarding.

• Collaborate with hiring managers and local, international, and overseas stakeholders on staffing needs and hiring priorities.

• Draft employment contracts, onboarding documentation, HR letters, certifications, notices, and other employee-related documents.

• Coordinate pre-employment requirements, equipment provisioning, system access, onboarding, staff transitions, exits, resignations, clearances, and final engagement tasks.

• Ensure accurate, complete, organized, and confidential maintenance of employee records and files.

• Oversee payroll processing and provide HR inputs for salary adjustments, allowances, deductions, reimbursements, benefits, and leave management.

• Assist with performance management, KPIs, performance evaluations, coaching, performance improvement plans, and salary assessments.

• Develop, review, update, and implement HR policies and procedures in line with applicable labor laws and regulations.

• Support HR compliance efforts, audits, documentation needs, and consistent policy enforcement.

• Facilitate engagement initiatives, company events, internal people programs, and resolution of workplace issues.

• Generate HR reports, people analytics, dashboards, management updates, and HR metrics.

• Contribute to the ongoing enhancement of HR processes and systems as well as other HR and administrative projects.

⛳️ Requirements

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related area.

• Minimum of 4+ years of relevant experience in HR Generalist, HR Officer, or similar roles.

• Experience in a BPO, shared services, outsourcing, healthcare, or international business setting is preferred.

• Practical experience in managing employee relations and performance management issues.

• Proven track record in handling recruitment and onboarding processes.

• Strong knowledge of Philippine labor laws and employment practices.

• Experience in supporting payroll, benefits, leave, and documentation procedures.

• Excellent communication skills with the ability to engage confidently with employees, management, leadership, and international stakeholders.

• Highly organized, reliable, and capable of managing multiple tasks and deadlines.

• Ability to exercise sound judgment in dealing with sensitive employee matters.

• Comfortable operating in a fast-paced, remote work environment with minimal supervision.

• Strong proficiency in Google Workspace and familiarity with cloud-based business applications.

• Experience with HRIS, recruitment software, or other HR technology is advantageous.

• Familiarity with AI tools and technology-driven HR processes is a plus.

• Availability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time (U.S.).

🏝️ Benefits

• 100% Remote (Work from Home)

• Paid Time Off

• Paid U.S. holidays

• Paid birthday leave

• Monthly health stipend

• Parental leave

• 1-hour lunch break