HR Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the daily people operations at Poppy & Peonies.

• Develop programs, practices, and frameworks to support the company’s upcoming growth phase.

• Manage the entire employee lifecycle, which includes onboarding, performance management, benefits administration, employee relations, engagement, learning and development, policy management, and offboarding.

• Supervise culture and employee experience initiatives for a remote-first team.

• Collaborate with the founder and leadership team to align business goals with people strategies.

• Create workforce plans that address growth, capacity, key positions, succession planning, and skills assessment.

• Provide HR support and insights to both leaders and employees.

• Establish HR metrics and deliver leadership recommendations and insights.

• Enhance and manage performance management, manager coaching, employee relations, investigations, accommodations, leave management, attendance, compensation, benefits, and offboarding procedures.

• Design and implement culture programs, team rituals, recognition initiatives, virtual events, employee feedback efforts, learning and development activities, and internal communications.

• Supervise the Culture Specialist.

• Work with leaders on hiring needs, recruitment processes, job descriptions, interview techniques, candidate communications, and onboarding procedures.

• Manage partnerships with Bloom and other external recruitment agencies.

• Evaluate, refine, and expand HR programs, systems, workflows, templates, playbooks, and tools.

• Maintain the annual people calendar, balancing immediate operational needs with long-term people function development.

⛳️ Requirements

• Around 5–7 years of progressive HR experience, encompassing substantial generalist responsibilities.

• Background in roles such as HR Manager, Senior HR Generalist, People Operations Manager, or similar intermediate positions.

• Experience in supporting a small but growing company where priorities, roles, and processes are continuously evolving.

• Proven experience working directly with a founder and senior leaders within a founder-led organization.

• Strong generalist knowledge in areas including performance management, employee relations, benefits, policies, onboarding, employee experience, learning and development, and offboarding.

• Experience coaching managers on performance issues, feedback discussions, team challenges, and employee development.

• Proven ability to develop, enhance, and scale people programs, processes, and systems.

• Capability to navigate between strategic planning and detailed execution.

• Strong judgment, with the ability to identify issues that can be handled independently versus those needing legal or specialized counsel.

• Exceptional written and verbal communication skills.

• Excellent relationship-building abilities, with confidence in providing direct and respectful guidance to founders and leaders.

• Strong organizational, project management, and follow-through skills.

• Comfortable managing confidential and sensitive employee information.

• Experience supporting remote-first or distributed teams.

• Familiarity with applicable Canadian employment standards and HR practices.

• Relevant post-secondary education or HR designation is a plus but not mandatory if equivalent experience is demonstrated.

• Experience across multiple provinces or jurisdictions is an asset.

• Background in e-commerce, retail, consumer goods, fashion, or other fast-paced customer-oriented environments is an advantage.

🏝️ Benefits

• 15 days of paid vacation.

• Health benefits coverage.

• $250 annual budget for period and menstrual products.

• $1,000 yearly allowance for Poppy & Peonies products.

• $400 allowance for home office setup.

• Opportunities for domestic or international travel for team events, special occasions, and occasional face-to-face gatherings.