HR Generalist, Employee Relations

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Deliver hands-on employee relations support for the Mass Market South and Canada business unit.

• Guide leaders through issues related to performance, conduct, attendance, conflict, policy breaches, and other workplace challenges.

• Execute impartial and comprehensive workplace investigations, which include interviews, fact collection, documentation, analysis, and recommendations.

• Collaborate with leaders to formulate action plans and ensure timely resolution of employee issues.

• Assist in corrective action procedures, including coaching, written warnings, performance improvement plans, and terminations.

• Review and offer advice on employee relations documentation.

• Identify trends in employee relations and suggest proactive solutions to both business and HR leadership.

• Uphold confidentiality and maintain documentation throughout all employee relations processes.

• Interpret and implement HR policies within the business unit.

• Ensure consistent application of company policies while acknowledging jurisdictional differences in Canada.

• Collaborate with HR leadership and Legal to assess employment risks and decide on appropriate actions.

• Assist with HR compliance initiatives, audits, policy revisions, and new employment requirements.

• Help develop or revise HR policies, processes, and manager resources specific to Canada.

• Provide general HR support across various functions, including onboarding, transfers, leaves, accommodations, organizational changes, and offboarding.

• Partner with the HR manager on broader people initiatives and employee-related matters.

• Support organizational changes and business initiatives that require expertise in employee relations.

• Contribute to HR projects, process enhancements, and initiatives aimed at improving employee experience and HR service effectiveness.

⛳️ Requirements

• In-depth knowledge of Canadian employment practices and standards, including provincial variations.

• Proven expertise in employee relations, investigations, performance management, corrective action, and terminations.

• Exceptional skills in investigation, interviewing, documentation, and conflict resolution.

• Strong judgment and discretion when dealing with sensitive employee issues.

• Capability to coach leaders through challenging and high-risk employee situations.

• Excellent written and verbal communication abilities.

• Proficiency in conveying complex HR or employment requirements in practical business language.

• Capacity to balance employee advocacy, business needs, policy adherence, and organizational risk.

• Strong organizational skills with the ability to manage multiple employee relations cases concurrently.

• Ability to work independently and collaborate effectively with HR leadership, HR Compliance, and other HR functions.

• Keen attention to detail and a commitment to consistent and accurate documentation.

• 1–3 years of progressive experience in HR, Employee Relations, or as an HR Generalist.

• Required professional experience in supporting employees in Canada.

• Experience in conducting workplace investigations and handling complex employee relations issues.

• Applicants must have authorization to work in the US on a full-time basis.

• Current or future sponsorship needs are not supported or available.

🏝️ Benefits

• Comprehensive medical coverage with complimentary telehealth services.

• Dental insurance.

• Vision insurance.

• Employer contributions to health savings accounts.

• Headspace mental well-being support.

• Complimentary mental healthcare visits for employees and their dependents.

• Maven family planning assistance.

• Paid family and caregiver leave.

• Services for fertility, adoption, and surrogacy.

• 401(k) plan with company matching.

• Financial well-being tools.

• Paid time off.

• Tuition reimbursement.

• Paid leaves.

• Employee hardship fund.

• Additional perks.

• Annual incentive plan based on company performance.