HR FIU Cases Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Examine and assess customer and transaction data to detect and verify suspicious activities.

• Submit Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to regulatory agencies for escalated cases.

• Ensure service levels and workload align with established policies, procedures, and compliance standards.

• Handle inbound and outbound calls to assist with monitoring strategies and address customer inquiries.

• Uphold Production, Quality, and Leadership standards for designated workstreams.

• Carry out additional tasks as required.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• At least two years of relevant experience.

• Strong attention to detail.

• Capability to manage multiple workstreams and priorities effectively.

• Excellent written and verbal communication skills.

• Self-reliant and highly organized.

🏝️ Benefits

• Annual performance-based incentive opportunities.

• Health insurance coverage.

• 401(k) retirement plan benefits.

• Life insurance options.

• Disability benefits.

• Paid time off.

• Comprehensive benefits package available for eligible employees.