HR Business Partner – Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee employee relations from start to finish, encompassing investigations, grievances, conflicts, and formal performance processes.

• Manage the exit process in India, including documentation, statutory exposure, settlements, and exit files.

• Implement the performance framework, focusing on cycle mechanics, calibration, and moderation among offshore teams.

• Administer the compensation cycle, apply pay bands, ensure managers maintain defensible positions, and provide market data for India.

• Ensure compliance in India with policies, Labour Codes, and POSH regulations.

• Analyze attrition rates, assess cost implications, and recommend necessary changes.

• Conduct engagement surveys, oversee manager-driven action plans, and facilitate team events for a remote workforce.

• Establish standards and safeguard the scope for the HR coordinator.

• Assess and advocate for enhanced tools to improve manual processes.

• Develop the offshore people function and address gaps in employee relations, performance, compensation, compliance, attrition, and engagement.

• Adapt the global people standards to fit the Indian context.

• Achieve key outcomes within the first 90 days, including a formal employee relations process, complete performance-cycle calibration, a compliance audit for India, attrition analysis, engagement surveys, and team events.

⛳️ Requirements

• Capability to independently manage the entire termination process in India, including documentation, statutory exposure, settlements, and complete file management.

• Proven experience in conducting investigations or handling grievances with contested outcomes, maintaining a robust process.

• Experience in managing a performance cycle across various teams, including calibration and the ability to adjust manager ratings.

• Demonstrated experience in executing a compensation cycle with applied bands, sourcing, and justifying market data.

• Strong ownership of India’s policy and Labour Codes work, including management of the POSH committee, policy development, training, and reporting.

• Proficiency in writing documents that withstand legal scrutiny, including investigation summaries, warning letters, and exit files.

• Experience in advocating a position against senior personnel, including recognizing and amending incorrect positions.

• Typically five to eight years of relevant experience.

• Experience in GCC, offshore delivery centers, or multi-country people management is a plus.

• Familiarity with establishing a people function is advantageous.

• Experience collaborating with external payroll and compliance bureaus is beneficial.

• Background in Education, EdTech, or similar organizations that focus on people’s outcomes is desirable.

🏝️ Benefits

• Fully remote work opportunity available anywhere in India.

• Occasional travel for team events.

• Transparency in compensation details shared early in the hiring process.

• Coordinator support available for this role.

• Opportunity to influence the HR function and make decisions regarding HR technology.

• Clear pathway from operational roles to leadership positions.