HR Business Partner – Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Manage the complete employee relations process, encompassing investigations, grievances, conflicts, and formal performance procedures.

• Oversee India exit processes, including necessary documentation, statutory considerations, settlements, and case files.

• Implement and maintain the performance framework, which includes cycle mechanics, calibration, and moderation across offshore teams.

• Conduct the compensation cycle, apply relevant bands, uphold defensible positions, and provide market data for India.

• Ensure compliance in India by managing policy adherence, Labour Codes, and POSH regulations.

• Analyze attrition rates along with associated costs and suggest improvements.

• Execute engagement surveys, develop manager-led action plans, and organize team events.

• Establish benchmarks and safeguard the responsibilities of the HR coordinator.

• Assess and advocate for improved tools while reconfiguring manually operated processes.

• Develop the offshore people function and address gaps in compliance, attrition insights, and process documentation.

• Within the initial three months, complete a formal employee relations process, calibrate a performance cycle, review and finalize India policy/Labour Codes/POSH positions, conduct attrition analysis, initiate the first engagement survey, and host team events.

⛳️ Requirements

• Comprehensive experience managing the termination process in India, including documentation, statutory implications, settlements, and final file management.

• Proven experience conducting investigations or handling grievances with contested outcomes.

• Demonstrated ability to operate performance cycles across various teams, including calibration and rating moderation.

• Solid experience managing compensation cycles with applied bands and defensible market data.

• Responsibility for India policy and Labour Codes, including POSH committee management, policy development, training, and reporting.

• Strong writing skills that can withstand legal scrutiny, including investigation summaries, warning letters, and exit documentation.

• Experience advocating for a position with senior stakeholders and demonstrating flexibility when proven incorrect.

• Typically, five to eight years of relevant experience.

• Nice to have: experience in GCC, offshore delivery centers, or multi-country people management.

• Nice to have: experience in establishing a people function.

• Nice to have: familiarity with external payroll and compliance bureaus.

• Nice to have: experience in the Education, EdTech sectors, or similar organizations focusing on people's outcomes.

🏝️ Benefits

• Fully remote work option available from anywhere in India.

• Opportunities for occasional travel during team events.

• Transparency regarding compensation details early in the hiring process.

• Influence in selecting the HR technology stack.

• Support from a coordinator, with potential team expansion as volume increases.

• Clear career progression from operator to leadership roles.

• Assistance in proposing and implementing better tools.