HR Business Operations – Netherlands & Belgium

This is a fully remote position, open to applicants in Netherlands, +1 more country.

📋 Description

• Serve as the main in-country point of contact to establish and uphold operational standards.

• Discover opportunities to incorporate AI and automation into everyday HR activities.

• Ensure accurate processing of transactions and efficient administration of programs.

• Work collaboratively with People Connect coordinators and the wider People Solutions team.

• Utilize data analytics and AI insights to facilitate process enhancements.

• Streamline information exchange between HR Partners and global centers of expertise.

• Play a role in the complete lifecycle of in-country HR transactions.

• Verify necessary documentation and resolve intricate processes using Workday, ServiceNow, and other tools.

• Manage escalated cases to guarantee a smooth end-user experience.

• Provide guidance to HRBPs regarding country-specific social legislation, employment terms, and local benefits.

• Adapt global and regional policies into compliant local practices.

• Maintain digital records and create localized employment contracts, correspondence, and legal documents.

• Ensure adherence to local completion requirements as well as global scanning and filing standards.

• Offer project coordination assistance for EurAsia Group HR initiatives.

• Deliver AI-enhanced reporting and insights on HR systems, such as Workday and Recognize.

• Guide senior leaders to self-service tools and available documented resources.

⛳️ Requirements

• At least 3 years of experience in HR Business Operations, HR Generalist, or a comparable in-country operational role.

• Expertise in utilizing AI tools to boost productivity and enhance process efficiency.

• Familiarity with local labor laws, social legislation, and specific HR compliance requirements for the country.

• Advanced proficiency in MS Office applications.

• Practical experience with Workday or ServiceNow is a significant advantage.

• Strong interpersonal and time management skills.

• Capacity to navigate cross-functional teams in a global matrix environment.

• Fluency in both written and spoken English and Dutch.

• Proficiency in French would be advantageous.

• Highly organized with a keen attention to detail in paperwork, follow-up, and complex project management.

• Strong problem-solving abilities and a service-oriented mindset focused on quality delivery.

🏝️ Benefits

• Opportunities for professional and personal development.

• Flexible Benefits Package.

• Competitive compensation plans.

• Short-term incentive known as the Medtronic Incentive Plan (MIP).

• Flexible Work Arrangement.