HR オペレーションスペシャリスト

This is a fully remote position, open to applicants in Japan.

📋 Description

• Provide daily support to employees by addressing HR inquiries, resolving standard issues, and escalating more complex matters.

• Assist in the administration of compensation and benefits.

• Ensure the accuracy of data flow, prompt resolution of inquiries, and coordination with payroll and vendor partners.

• Support the governance of HR processes by upholding data integrity, conducting audits, and ensuring compliance with relevant standards and regulations.

• Identify areas for enhancement in HR tools, workflows, and service delivery.

• Collaborate with global HR communities and cross-functional teams to harmonize local practices with global standards and regional requirements.

• Maintain and refresh HR documentation, knowledge bases, and online resources.

• Collect, maintain, and provide HR-owned data sets to HR BP and HR EP in partnership with HR Experience Partners.

⛳️ Requirements

• Bachelor’s degree (preferably in Business, Psychology, HRM, or Engineering).

• Strong attention to detail and ability to work independently.

• Native Japanese speaker with business-level proficiency in English.

• Exceptional written, verbal, and interpersonal communication skills.

• Strong collaboration and teamwork abilities.

• Excellent analytical, creative problem-solving, and organizational skills.

• Over 2 years of experience in HR, either in a generalist or support/coordination role.

• Familiarity with Workday, Smart Recruiters, and Service Now is advantageous.

• Japanese resume and work history, as well as an English CV, are required.

• An English interview is scheduled for the final interview stage.

🏝️ Benefits

• Performance-based bonuses (twice a year).

• Incentives (once a year).

• Discretionary working allowance.

• Commuting allowance (up to 150,000 yen/month).

• Relocation assistance (450,000 yen for single individuals, 750,000 yen for those with families).

• Rent subsidy (for up to 6 years from joining).

• Salary increases available.

• Complete two-day weekend system (Saturday and Sunday).

• Holidays, year-end and New Year, summer vacation, and Golden Week holidays.

• 126 annual holidays (as of 2026).

• Paid leave, sick leave, condolence leave, refresh leave, caregiving leave, and maternity leave.

• Initial paid leave of 2 to 24 days granted (24 days granted from January of the following year).

• Annual sick leave of 5 days.

• Health insurance (Health Insurance Association).

• Welfare pension.

• Employment insurance.

• Workers' compensation insurance.

• Retirement benefits and pension plans (lump-sum retirement benefit, defined benefit corporate pension, defined contribution pension: 401K).

• Savings plan.

• Employee stock purchase plan.

• Condolence payments, celebratory payments, and compensation payments.

• Group insurance (group life and group medical insurance).

• Hybrid work options available (at least 3 days in-office per week).