Hospitality Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and cultivate qualified opportunities within fine dining restaurants, hotel food and beverage operations, resort kitchens, country clubs, and culinary operators.

• Manage the complete sales cycle from initial outreach and discovery to demonstrations, proposals, negotiation, and closing deals.

• Utilize industry events to generate leads and enhance brand visibility.

• Achieve and surpass quarterly new-logo and revenue goals in the designated territory.

• Create and implement targeted placement initiatives for key hospitality account segments.

• Collaborate with the Marketing team to develop account-specific materials, ROI tools, demonstration kits, and hospitality-related content.

• Construct seasonal and segment-specific outreach campaigns that align with product launches, promotions, and procurement cycles.

• Identify, pitch, and manage partnerships with influential chefs, culinary directors, and hospitality groups.

• Coordinate chef partnership activations, media engagements, and co-branded content in collaboration with Marketing and Product teams.

• Represent Hestan at culinary competitions, industry panels, cooking demonstrations, and media events.

• Work alongside authorized dealers and foodservice equipment distributors and support quotations through complex projects.

• Provide training to distributor representatives on Hestan’s commercial hospitality products, differentiation, and sales strategies.

• Oversee the entire CRM pipeline, including forecasts, stage progression, and activity records.

• Maintain relationships with existing hospitality accounts and identify opportunities for expansion.

• Collaborate with Customer Success and Service teams to address issues and ensure customer satisfaction.

• Conduct regular business reviews with key accounts to discover opportunities and strengthen relationships.

⛳️ Requirements

• Minimum of 5 years of B2B sales experience, ideally in foodservice equipment, luxury hospitality, culinary product sales, or related sectors.

• Proven track record of achieving or exceeding quotas in a territory-based field sales position.

• Established relationships with professional culinary or hospitality stakeholders.

• Strong business acumen with the ability to create ROI-based value propositions.

• Comfort with intricate, multi-stakeholder sales processes.

• Proficient with CRM platforms and standard sales tools.

• Data-driven approach to managing the sales pipeline.

• Willingness and ability to travel up to 60% within the designated territory.

• Experience selling premium or luxury goods to hospitality or restaurant buyers is preferred.

• A background in or a deep passion for professional cooking, culinary arts, or the restaurant industry is preferred.

• Experience in managing and enabling dealer or distribution channel partners is preferred.

• Familiarity with commercial kitchen design and specification processes is preferred.

• Active involvement in foodservice trade organizations or culinary industry associations is preferred.

🏝️ Benefits

• Commissions

• Remote work arrangement