Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Venezuela.

📋 Description

• Respond to patient inquiries via phone, text, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and submit claims using SimplePractice

• Assist in the daily operations of the front office

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in the US healthcare sector

• Experience in mental health or behavioral health practices is highly preferred

• Familiarity with patient scheduling and insurance verification processes

• Proficiency in SimplePractice is MANDATORY

• Outstanding verbal and written communication skills in English

• Must be organized, dependable, open to coaching, and detail-oriented

• Comfortable using productivity monitoring tools

• Applications are welcome from candidates in LATAM and the Philippines

🏝️ Benefits

• Opportunity for remote work