Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Panama.

📋 Description

• Respond to patient inquiries via calls, texts, and callbacks.

• Coordinate appointment scheduling for various therapists.

• Confirm insurance eligibility and benefits.

• Evaluate and submit claims using SimplePractice.

• Assist with daily front-office functions and work collaboratively with the team.

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare.

• Experience in mental health or behavioral health settings is highly preferred.

• Background in patient scheduling and insurance verification is essential.

• Proficiency in SimplePractice is MANDATORY.

• Strong verbal and written communication skills in English.

• Must be organized, dependable, coachable, and detail-oriented.

• Comfortable using productivity monitoring software.

• Candidates with experience in mental health, behavioral health, psychology, counseling, or psychotherapy will be given priority.

🏝️ Benefits

• Competitive salary.

• Opportunities for professional development.

• Supportive team environment.

• Comprehensive health benefits.