Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Respond to patient inquiries via calls, texts, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and available benefits

• Review and submit claims using SimplePractice

• Assist with daily operations of the front office

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare

• Experience in mental health or behavioral health practice is highly preferred

• Background in patient scheduling and insurance verification

• Proficiency in SimplePractice is MANDATORY

• Exceptional verbal and written communication skills in English

• Must be organized, dependable, open to coaching, and detail-focused

• Familiarity with productivity monitoring software is essential

• Applications are welcome from candidates in LATAM and the Philippines

🏝️ Benefits

• Flexible remote work arrangement