Healthcare Sales Development Representative

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct a high volume of outbound calls to potential clients and leads.

• Present Home Health NY and convey relevant service information in a clear and professional manner.

• Establish rapport with potential clients through friendly and engaging conversations.

• Assess interest, understand needs, and identify appropriate next steps.

• Follow up with leads to sustain engagement and promote progression through the outreach process.

• Manage objections, questions, and rejections with confidence.

• Convert interested leads into scheduled appointments or qualified opportunities.

• Aim for outreach, booking, conversion, and call activity targets.

• Keep precise lead records, call logs, follow-up notes, and outcomes.

• Utilize Microsoft Excel and Google Sheets to monitor outreach activity and lead progress.

• Provide regular updates on outreach activities and progress toward targets.

• Learn from feedback on calls and continuously enhance communication and objection-handling skills.

• Take responsibility for assigned leads and ensure follow-through on outstanding actions.

⛳️ Requirements

• Previous experience in outbound sales, telemarketing, lead generation, appointment setting, customer outreach, or a similar role.

• Strong spoken English with clear pronunciation and excellent conversational abilities.

• A friendly, warm, confident, and professional telephone demeanor.

• Comfortable making a high volume of outbound calls throughout the workday.

• Ability to manage objections, rejection, and difficult conversations without losing motivation.

• Strong interpersonal and relationship-building capabilities.

• Good organizational skills and attention to detail.

• Basic to intermediate proficiency in Microsoft Excel and Google Sheets.

• Reliable internet connection and a suitable remote working setup.

• Preferred experience in healthcare sales, patient outreach, or medical appointment setting.

• Preferred background in home healthcare, home health services, or other healthcare-related customer engagement.

• Experience working with U.S.-based clients or customers preferred.

• Experience working toward daily call targets, booking goals, or conversion KPIs preferred.

• Familiarity with CRM systems, lead tracking, and sales pipelines preferred.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive environment.

• Competitive compensation package.

• Comprehensive training and development programs.

• Flexibility in remote work arrangements.