Healthcare Physician Outreach – Account Executive

This is a fully remote position, open to applicants in Florida.

📋 Description

• Build and nurture relationships with physicians, specialists, and healthcare administrators within the designated market.

• Perform outreach efforts to inform healthcare providers and staff regarding ongoing clinical trials and patient eligibility requirements.

• Organize informational sessions, lunch-and-learns, individual meetings, community events, conferences, public speaking engagements, calls, and check-ins.

• Act as a resource for providers who are referring patients to suitable studies.

• Respond to provider inquiries regarding study logistics, patient support services, and site capabilities.

• Customize outreach strategies based on therapeutic areas and provider specialties.

• Assist sites and patient liaisons in educating healthcare providers about clinical studies.

• Work alongside site staff to triage and follow up with referred patients.

• Track referral activity and performance metrics to enhance provider engagement and referral volumes.

• Maintain healthcare provider databases, event schedules, contacts, and provider interaction calendars.

• Collaborate cross-functionally with recruitment and clinical operations on messaging, materials, and educational initiatives.

• Create KPI reports that encompass outreach volume, meetings, contracts, referrals, and enrollment impact.

• Support colleague training and mentorship initiatives.

• Develop workflows to enhance provider engagement and recruitment efficiency.

• Ensure adherence to HIPAA, GCP, and organizational policies.

• Organize internal and external stakeholder meetings.

• Travel up to 75% of the time.

⛳️ Requirements

• A Bachelor’s degree and at least 2 years of experience in clinical research, healthcare outreach, or provider relations, or an equivalent combination of education and experience is required.

• Proven experience with community outreach, HCP/physician partnerships, and physician engagement within the assigned market is essential.

• Established partnerships and a proven track record of building strong relationships with physicians.

• Strong knowledge of clinical trial protocols and referral workflows.

• Familiarity with various therapeutic areas such as Alzheimer’s, Parkinson’s, Type 2 Diabetes, Migraine, NASH, and/or others.

• In-depth understanding of healthcare provider marketing engagement strategies.

• Experience in effectively collaborating with cross-functional teams on outreach efforts.

• Proficient in Microsoft applications, email, electronic health records, web applications, and capable of typing 40+ wpm.

• Excellent organizational, time management, problem-solving, and project management abilities.

• Well-developed written, verbal communication, and presentation skills.

• Capacity to manage multiple tasks and adjust to changing workloads and priorities.

• Ability to handle highly sensitive information confidentially, in compliance with HIPAA guidelines.

• Up to 75% travel is required.

• Experience in clinical research is strongly preferred.

• Familiarity with a CRM system is preferred.

• Bilingual proficiency in English and Spanish is a plus.

🏝️ Benefits

• Full-time employees who are regularly scheduled to work at least 30 hours per week are eligible for benefits, with coverage commencing on the first day of the month following their hire date.

• Medical, dental, vision, life insurance, short and long-term disability insurance.

• Health savings accounts.

• Supplemental insurances.

• 401k plan with a safe harbor match.