Healthcare Implementation Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Create and implement secure, scalable integrations between Solventum solutions and client healthcare systems.

• Collaborate with customer IT teams, EMR vendors, and third-party providers to outline, configure, validate, and troubleshoot interfaces.

• Perform technical assessments to comprehend customer environments, infrastructure, workflows, and integration needs.

• Convert business and technical requirements into actionable implementation strategies.

• Configure Solventum solutions to meet customer-specific operational and clinical needs.

• Oversee technical validation, testing, defect investigation, issue resolution, and deployment readiness activities.

• Facilitate successful customer go-lives and operational transitions.

• Act as a point of escalation for technical issues during and post-implementation.

• Identify issues, determine root causes, implement long-term solutions, and promote continuous improvement.

• Document and disseminate implementation knowledge, best practices, and lessons learned with support, engineering, product management, and implementation teams.

⛳️ Requirements

• Bachelor’s degree in Health Informatics, Computer Science, Information Technology, or a related field, or equivalent practical experience.

• 5+ years of experience in implementing, integrating, supporting, or delivering healthcare technology solutions.

• Familiarity with healthcare interoperability standards, customer technical stakeholders, or healthcare information systems.

• Experience in deploying enterprise software solutions within healthcare settings.

• Direct experience working with customer IT teams, technical stakeholders, and third-party vendors.

• Proficiency with HL7 v2.x, FHIR, APIs, and data exchange workflows.

• Skilled in troubleshooting complex technical issues across applications, integrations, and infrastructure components.

• Excellent written and verbal communication abilities.

• Capability to manage multiple customer engagements and priorities in a fast-paced environment.

• Experience with EMR/EHR platforms such as Epic, Oracle Health (Cerner), Altera, Meditech, or similar systems.

• Knowledge of interface engines, integration platforms, SaaS deployments, cloud-hosted solutions, networking principles, or identity management concepts.

• Experience aiding in technical discovery, requirements analysis, solution configuration, testing, validation, go-live readiness, and production support.

• Ability to conduct root cause analysis, document implementation knowledge, and share lessons learned.

• Understanding of healthcare data privacy, security, and regulatory standards.

• Must have legal authorization to work in the country of employment without sponsorship for employment visa status.

• A Master’s degree is an additional qualification that could enhance the candidate's success.

🏝️ Benefits

• Programs supporting your well-being to help employees thrive physically and financially.

• Competitive compensation and benefits aligned with industry standards.

• Relocation assistance may be available.

• Flexible remote work options.

• A workplace committed to equal opportunity and diversity.