Head of Wholesale – Business Sales, CPaaS/SMS

This is a fully remote position, open to applicants in Serbia, +4 more states.

📋 Description

• Acquire new wholesale business and enhance sales within the wholesale sector, bringing on new accounts each quarter.

• Assist in the acquisition of global accounts as well as tier 1 and 2 international enterprises.

• Oversee buying and selling operations while ensuring overall account profitability.

• Create and implement business development strategies aimed at driving growth and expanding market share.

• Lead and nurture the technical and professional skills of the team.

• Act as the primary escalation point for issues related to partners.

• Update on account status and new requirements to facilitate seamless operations.

• Manage contract modifications to ensure organizational compliance and perform quality checks.

• Represent CEQUENS at industry events and conferences while ensuring measurable ROI.

• Keep the trading team informed about changes and developments in the industry.

• Supervise follow-up on invoice collections when necessary.

• Set trader objectives and KPIs that align with the company's strategic goals.

⛳️ Requirements

• Bachelor's degree in Business or Marketing.

• Over 10 years of relevant experience in the CPaaS or telecom sector.

• A proven history of securing wholesale business.

• Experience in new business sales specifically with SMS wholesale and trading clients.

• Strong account management capabilities with major and multiple accounts.

• Experience interacting with companies such as TikTok, Microsoft, and Google.

• Demonstrated success in achieving robust sales outcomes in a focused environment.

• Effective leadership skills to guide account management teams toward achieving business and operational objectives.

• Skills in conflict resolution, problem-solving, and interpersonal communication.

• Competence in mentoring and coaching team members at various levels.

• Understanding of pricing strategies and financial management within the trading industry.

• Willingness and ability to travel frequently for business purposes.

• Dedication to ongoing professional development through industry-related learning.

• Strong skills in relationship-building and influencing.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for continuous professional development and education.

• Flexible work hours and remote work options.

• Competitive salary and performance-based bonuses.

• Supportive and dynamic work environment.