Head of Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, enhance, and expand the operational, data, and technological framework across Sales, Marketing, Customer Success, Finance, and Partnerships.

• Convert systems, billing structures, reporting, and go-to-market strategy into a high-efficiency growth mechanism.

• Oversee a Revenue Operations team with 2 direct reports.

• Take charge of the design and implementation of the RevTech stack, including HubSpot and Chargebee.

• Manage lead management, funnel enhancement, enablement and onboarding, as well as AI integration.

• Oversee and improve revenue systems, billing frameworks, and innovations in AI.

• Create automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships.

• Implement AI tools and knowledge systems to optimize operations.

• Manage new-hire ramp time and develop onboarding, coaching, and exception-based reporting workflows.

• Collaborate with Sales leadership on compensation structures and team placements to enhance pipeline productivity.

• Identify pipeline leaks and conversion bottlenecks across various channels.

• Develop executive dashboards, forecasting models, and predictive analytics.

• Establish data capture, structure, governance, CRM cleanliness, billing precision, reporting integrity, and system interoperability.

• Lead, recruit, and mentor 2 direct reports.

• Work alongside Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership on product-led growth, upgrade paths, monetization, and go-to-market infrastructure.

• Report directly to executive leadership.

⛳️ Requirements

• 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with demonstrated experience leading teams or significant strategic initiatives.

• Extensive expertise in configuring and managing HubSpot.

• Strong experience with billing/subscription management platforms (Chargebee or similar) and operational architecture.

• Proven hands-on experience implementing modern automation tools.

• Proactive experience in deploying AI solutions, including AI-driven knowledge or enablement systems.

• Experience managing, measuring, or influencing new-hire ramp time and onboarding outcomes as key operational metrics.

• Strong analytical skills with direct experience in querying raw data, building forecasting models, and designing executive-level dashboards.

• Familiarity with SQL, BI tools, or advanced analytics platforms.

• A proven history of evaluating, consolidating, or replacing major go-to-market and business software platforms.

• Completion of the Wonderlic Assessment is required before the end of the process.

• Must be eligible to work in the US and meet location requirements.

• Nice to have: direct experience with Chargebee, subscription management, and revenue recognition workflows.

• Nice to have: experience in supporting product-led growth motions, automated upgrade paths, and expansion loops.

• Nice to have: experience in scaling Revenue Operations within a rapidly growing SaaS technology company.

• Nice to have: multi-segment go-to-market experience across SMB, Mid-Market, and Enterprise.

• Nice to have: a deep understanding of marketing attribution models and demand generation technology stacks.

🏝️ Benefits

• 100% remote work environment.

• Medical, Dental, and Vision insurance available within 30 days (100% employer-paid medical).

• Equity package.

• Flexible PTO with a minimum of 15 days.

• Generous Parental Leave.

• Options for FSA and HSA.

• 401(k) plan.

• Growth & Wellness Stipend.

• Stipend for WFH equipment.

• Opportunity to work with cutting-edge technology and AI tools.

• A collaborative, high-ownership culture with clear pathways for career advancement.

• Comprehensive benefits and adaptable work arrangements to support your well-being.