Head of Revenue Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Establish the strategic vision and develop programs that empower sales and customer success teams.

• Build, lead, and nurture the Revenue Operations team, encompassing Salesforce administration, system management, and analytics capabilities.

• Streamline Sales and Customer Success enablement processes, enhance usability, and implement data governance on a large scale.

• Take ownership of the revenue technology roadmap and CRM strategy.

• Identify data and procedural gaps that impact customer engagement and create self-service solutions in collaboration with executive partners.

• Provide counsel to the CRO and revenue leadership team regarding insights on field organization, process enhancements, and change management initiatives.

• Foster alignment around growth playbooks, forecasting, pipeline management, and go-to-market strategies.

• Create operational rhythms, business reviews, forecasting schedules, and performance reports for the executive team.

• Define and oversee content utilization across various customer engagement channels and personas throughout the customer lifecycle.

• Collaborate with Revenue Strategy to design and implement sales enablement playbooks.

⛳️ Requirements

• A minimum of 6 years of experience in revenue operations, sales operations, or business operations.

• At least 3 years of experience in leading and scaling teams.

• Proven success in establishing and managing a Revenue Operations function within a high-growth company, particularly during substantial scaling (e.g., from $10M to $100M+ ARR).

• Extensive expertise in Salesforce, including designing CRM workflows, integrations, and governance frameworks within a complex revenue technology ecosystem.

• Executive presence with a demonstrated capability to influence and align C-level stakeholders, board members, and cross-functional leaders.

• Strong analytical skills with experience managing forecasting, pipeline analytics, and revenue reporting.

• Proficient in G Suite/Microsoft Office 365.

• Familiarity with Salesloft, Asana, and/or HubSpot is advantageous.

• A strategic thinker who effectively balances long-term vision with practical execution and is adept at navigating ambiguity.

• Interest and/or experience in the healthcare sector or healthcare technology is a plus.

• Employees are required to adhere to the organization’s information security policies and report any confirmed or potential security incidents or risks.

• Must confirm compliance with information security requirements upon hiring and on an annual basis.

🏝️ Benefits

• Equity.

• Option for remote work.

• Equal employment opportunity.

• Compliance with information security requirements and annual attestation upon hiring.