Head of Personal Banking Sales Network

This is a fully remote position, open to applicants in Nigeria.

📋 Description

• Oversee the complete performance of the sales team to achieve acquisition and transaction goals via the field sales channel.

• Manage agent productivity, focusing on acquisitions per active agent, performance against targets, and time to first sale.

• Supervise network health metrics, including active agent count, attrition, reactivation, and coverage in key cities.

• Design and sustain territory structures that prioritize penetration in important cities.

• Establish recruitment targets for each city or cluster and ensure these targets are met.

• Manage the cost per acquisition through commissions, incentives, and field support.

• Create commission and incentive structures that reward activated and transacting customers.

• Ensure adherence to all legal and regulatory standards.

• Lead field sales performance routines, which include daily check-ins, weekly regional reviews, and monthly business assessments.

• Achieve monthly and annual first-transaction targets.

• Develop strategies to boost agent output using defined benchmarks and measurable growth drivers.

• Establish standardized reviews of field sales performance with a focus on disciplined action tracking.

• Optimize the cost per new active customer while remaining within approved thresholds.

⛳️ Requirements

• 10 to 15 years of experience in field sales leadership, including at least 5 years managing regional sales leaders.

• Direct experience managing a large-scale distributed agent, agency, or independent contractor network.

• Demonstrated ownership of a commission or incentive scheme, including its design and cost justification.

• Strong proficiency in sales analytics: funnel conversion, productivity distribution, and cohort-based performance analysis.

• Excellent people leadership skills, including training, motivating, and managing a large field sales team.

• Background in financial services, telecoms, FMCG distribution, or another high-volume regulated or semi-regulated sector.

• Willingness to travel regularly across various regions.

• Experience in banking, payments, or lending distribution within Nigeria.

• Proven ability to build and scale a field sales team.

• Familiarity with sales enablement tools and CRM-based territory management.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• A dynamic work environment with a focus on teamwork and collaboration.

• Comprehensive health and wellness benefits.