Head of Luxury Cruising

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish Marchay Luxury Cruising from the ground up, including the commercial strategy, product plan, target clientele, sales procedures, partnerships, and growth objectives.

• Provide guidance to potential and current clients regarding luxury cruise offerings, itineraries, operators, accommodations, and overall travel experiences.

• Transform client interest into confirmed bookings.

• Manage the client journey from the initial inquiry to post-trip follow-up.

• Ensure trip particulars are executed to the highest standards with the support of Marchay's service resources.

• Cultivate senior relationships with luxury cruise and yacht operators, representation agencies, sales teams, and relevant partners.

• Keep abreast of new ships, routes, product updates, promotions, preferred benefits, and client opportunities.

• Build a pipeline of non-member clients through digital marketing, partnerships, referrals, business development, events, and various other channels.

• Create category content and direct resources to produce engaging and valuable content.

⛳️ Requirements

• Significant experience in luxury travel, luxury cruising, yachting, or a closely related premium travel sector.

• Direct experience in selling or advising on luxury cruises is highly preferred.

• Strong working knowledge of the luxury cruise market, including leading operators, products, service styles, itineraries, accommodations, and client suitability.

• First-hand experience in high-end travel advising and executing intricate trips for discerning clients.

• Genuine passion for luxury cruising and yachting.

• Entrepreneurial mindset with a desire to develop a business.

• Excellent communication and sales instincts.

• Proficiency in digital marketing and content strategy.

• Strong skills in building supplier relationships.

• Willingness to travel for ship visits, familiarization trips, industry events, and relevant sailings.

• Exceptional judgment, organization, follow-through, and attention to detail.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• 401(k) Plan.

• Generous PTO along with company holidays.

• Flexible remote work environment allowing effective schedule management.

• Commission.