Head of Lender Marketplace & Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive strategy and growth for 360 Finance’s lender marketplace.

• Cultivate, recruit, negotiate, and oversee relationships with banks, fintech lenders, credit unions, and point-of-sale financing providers.

• Broaden lender coverage across various credit segments, loan products, trades, regions, and contractor categories.

• Forge strategic partnerships to boost lender competition, enhance consumer approval rates, increase contractor adoption, and elevate marketplace value.

• Act as the senior relationship manager for key lending partners.

• Manage lender pricing, economics, and monetization across both waterfall and multi-lender marketplace models.

• Enhance approval rates, consumer conversion, contractor economics, lender returns, and 360’s margin.

• Oversee lender revenue and Media Margin performance while improving monetization, yield, and marketplace efficiency.

• Lead commercial negotiations encompassing pricing, revenue sharing, economics, product structures, SLAs, and partnership terms.

• Formulate strategies to maximize the long-term value of the lender ecosystem.

• Direct and develop the lender organization, which includes Lender Sales & Relationships, Lender Onboarding, and Lender Compliance.

• Create processes, systems, and performance management frameworks to scale the lender marketplace.

• Ensure that lenders are contracted, onboarded, activated, and integrated in a timely manner.

• Establish a robust lender organization that supports major home services customers.

• Collaborate with Product, Engineering, Sales, Account Management, Operations, Finance, and Legal/Compliance teams.

• Convert lender and market requirements into product and technology priorities.

• Enhance the financing value proposition for home services contractors.

• Manage marketplace economics, forecasting, and financial performance in coordination with Finance.

• Engage in lender and marketplace compliance programs and ensure that appropriate controls and processes are in place.

⛳️ Requirements

• Over 10 years of experience in point-of-sale lending, embedded finance, consumer lending, lending marketplaces, fintech, or a comparable financial services setting.

• Demonstrated success in managing lender partnerships and commercial relationships with banks, fintech lenders, or other credit providers.

• Experience in owning or significantly impacting lender economics, pricing, revenue, margin, and marketplace performance.

• Strong comprehension of the interactions between lenders, merchants/contractors, consumers, and embedded-finance platforms.

• Capability to negotiate complex commercial agreements and structure partnerships involving multiple stakeholders.

• Proven experience in building, leading, and scaling commercial and relationship-management teams.

• Excellent analytical and financial skills, with the ability to leverage marketplace data for commercial decision-making.

• Experience collaborating across functions with Product, Engineering, Operations, Finance, and Legal/Compliance teams.

• Preference for candidates with home improvement, home services, or point-of-sale financing experience.

• An entrepreneurial mindset combined with strategic and execution-focused capabilities.

🏝️ Benefits

• Performance bonus or commission opportunities.

• Equity in the form of restricted stock units.

• Comprehensive health care benefits.

• Retirement benefits.

• Paid sick leave.

• Parental leave.

• Paid time off or vacation benefits.

• Additional tax-reportable benefits.