Head of Learning & Talent Management Technologies

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Oversee the daily administration and ongoing enhancement of Workday Learning, Performance/Talent Management, and associated learning technologies.

• Ensure that platforms remain stable, scalable, user-friendly, and in alignment with the organization's talent, learning, and skills strategies.

• Manage the release of LMS and performance modules, including impact assessments, testing, deployment readiness, and communication efforts.

• Improve support intake processes, prioritization, service levels, escalation procedures, governance frameworks, standard operating procedures (SOPs), and quality benchmarks.

• Develop and uphold LMS governance standards, taxonomy, metadata, and content organization.

• Facilitate the complete performance management lifecycle within Workday, encompassing goal setting, reviews, feedback, and calibration.

• Integrate learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-driven tools, and skills-based talent practices.

• Direct dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact.

• Lead and mentor LMS administrators while fostering a global, matrixed administrator community.

⛳️ Requirements

• A bachelor's degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or a related field, or equivalent experience.

• A minimum of eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms.

• Workday experience is highly desirable.

• Demonstrated experience in administering, optimizing, and enhancing enterprise LMS platforms and performance management systems.

• Experience in supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.

• Proven track record in designing and implementing learning evaluation strategies, measurement frameworks, assessment instruments, surveys, analytics, and data collection methods.

• Background in service management, governance models, operational process design, and continuous improvement.

• Strong analytical and reporting skills, including proficiency in Power BI or similar tools, Excel, data visualization, and the ability to present executive-ready storytelling.

• Experience in supporting performance management processes, related analytics, adoption, and enhancements to manager and employee experiences.

• Excellent stakeholder management and communication skills across technical and non-technical, global, and matrixed audiences.

• Knowledge of data privacy, security, and compliance standards, such as GDPR.

• Workday Learning and/or Performance certification, advanced configuration experience, or experience with Learning Experience Platforms would be advantageous.

• Familiarity with system integrations, APIs, identity management, SSO, SAML, SCIM, or AI-enabled learning and skills tools.

• Experience with adult learning principles, instructional design frameworks, external vendors, contracts, technology providers, or large-scale global learning and talent programs.

🏝️ Benefits

• A purpose-driven company dedicated to sustainable innovations.

• A global, collaborative, and inclusive People & Culture environment.

• An opportunity to influence scalable practices in learning, performance, and skills technology.

• Collaboration with cross-functional HR, Talent, HR Operations, and technology stakeholders.

• A chance to lead initiatives linked to measurable business and employee outcomes.

• An inclusive workplace that supports employees in being their authentic selves.