Head of GTM Systems, AI

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take charge of the internal AI operating model for go-to-market strategies, encompassing the skills library, agent assessments, costs, adoption rates, and ROI, in collaboration with Data and Enablement.

• Transform successful AI methodologies into patterns that can be utilized by other departments.

• Be responsible for the long-term architecture of the GTM stack, which includes CRM, marketing automation, and customer success tools.

• Determine whether to develop new solutions in-house or to purchase them.

• Identify optimal solutions for business challenges and evaluate their cost-effectiveness and feasibility.

• Lead and mentor five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.

• Establish and uphold standards for documentation, testing, and deployment processes.

• Oversee vendor relationships throughout the entire cycle, including evaluations, quarterly assessments, and renewals.

• Collaborate with leaders from Data, Enablement, Security, Finance, and other commercial functions.

• Propel the adoption and change management of new GTM capabilities among distributed teams.

• Acquaint yourself with the team, technology stack, and cross-functional partners within the first month.

• Take ownership of quarterly objectives and visibility routines.

• Implement a significant cross-functional change within three months.

• Manage the complete vendor-renewal process across the commercial stack.

• Launch at least one AI agent that monitors business data and proactively engages with individuals within six months.

• Develop a 12–18 month roadmap for systems infrastructure, operational methodologies, and the AI portfolio.

• Showcase the reinvestment of commercial capacity as an outcome of the team's efforts.

• Agree on development pathways with each team member.

• Position the team as the company's benchmark for AI-native operations.

⛳️ Requirements

• 5+ years of experience with GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or related fields such as technical product management or consulting, where real systems were designed and implemented with a strong AI focus.

• Proven ability to convert ambiguous business challenges into dependable, scalable tools.

• Proficiency in modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote processes, billing, or customer lifecycle tools.

• Strong expertise in Salesforce is a significant advantage.

• Experience in building with modern AI tools, including agents, plugins or skills on top of LLMs, connections to business systems, and agent evaluations.

• Capability to define KPIs, conduct experiments, and leverage data to prioritize investments and assess their impact on pipeline, conversion, efficiency, and revenue.

• Strategic alignment and effective executive communication skills.

• Ability to facilitate change leading to successful adoption.

• Ability to excel in dynamic and ambiguous environments.

• Experience managing vendor evaluations from start to finish.

• Ability to set and uphold standards for documentation, testing, and deployment processes.

• Capacity to mentor senior individual contributors.

• Proficient in English (US/UK) at B2 level or equivalent (FR).

• A passion for 360Learning's work environment and Convexity Culture.

🏝️ Benefits

• The compensation package includes a base salary, performance-based variable component, and equity options.

• Remote work perks.

• Comprehensive medical insurance.

• Gym membership.

• One month of parental leave for the second parent.

• Flexible working hours.

• Opportunity to work from home anywhere in Germany.

• Six active employee resource groups focusing on Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

• Corporate Social Responsibility initiatives and a CSR Charter.

• Resources available through the Convexity Culture framework for teams, products, and processes.