Head of GTM Systems – AI

This is a fully remote position, open to applicants in France.

📋 Description

• Take ownership of the internal AI operating model for GTM, which includes managing the library of skills, agent evaluations, costs, adoption, and ROI, in collaboration with Data and Enablement.

• Act as the primary customer for AI initiatives and transform successful methodologies into practices that can be adopted by other departments.

• Oversee the long-term design of the GTM stack encompassing CRM, marketing automation, and customer success tools, determining what solutions to build in-house versus what to purchase.

• Assess the optimal solution for various business challenges and evaluate the associated costs and feasibility.

• Lead and mentor five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations.

• Set and uphold standards for documentation, testing, and deployment processes.

• Manage vendor relationships comprehensively, including evaluations, quarterly assessments, and renewal processes.

• Collaborate with leaders from Data, Enablement, Security, Finance, and other commercial functions.

• Promote adoption and manage change for new GTM capabilities across diverse teams.

• Develop reliable, scalable products and systems that leverage AI for go-to-market operations.

• Establish quarterly objectives and create a 12–18 month roadmap across systems infrastructure, operational methodologies, and the AI portfolio.

• Deploy AI agents that monitor business metrics and proactively engage stakeholders with established outcome measures.

• Showcase the commercial capacity reinvested due to the team's efforts and create growth pathways for team members.

⛳️ Requirements

• A minimum of 5 years of experience in GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or related fields such as technical product management or consulting, where real systems with a strong AI focus were developed and implemented.

• Capacity to translate unclear business challenges into dependable, scalable tools while evaluating processes, AI value, and automation possibilities across the entire revenue engine.

• Proficiency in contemporary GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle management tools.

• Strong fluency in Salesforce is highly advantageous.

• Experience with modern AI tools, such as agents, plugins or skills built on LLMs, connectors to business systems, and agent evaluations.

• Capability to define KPIs, conduct experiments, and leverage data to prioritize investments and assess impacts on pipeline, conversion, efficiency, and revenue.

• Strategic alignment and effective executive communication skills.

• Ability to drive change through successful adoption initiatives.

• Thrive in fast-paced and ambiguous environments.

• Experience managing vendor evaluations from start to finish.

• Ability to establish and uphold standards for documentation, testing, and deployment.

• Experience in coaching senior individual contributors.

• Proficiency in English (US/UK) at B2 level or equivalent (FR).

• Passion for the company's work environment.

🏝️ Benefits

• Work From Home stipend.

• RTT.

• Lunch vouchers.

• Medical insurance.

• Gym subscription.

• One month of parental leave for the second parent.

• Flexible working hours.

• Full remote work opportunities available throughout France.

• Equity.

• Variable compensation component.