Head of Creative Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and take ownership of the design and motion operational framework for the Creative Studio, encompassing planning, resource allocation, prioritization, review, delivery, and reporting.

• Develop a resource and capacity strategy across a diverse range of creative projects.

• Build and enhance a global network of contract talent, agencies, and production partners, which includes sourcing, onboarding, engagement, and performance management.

• Establish operational rhythms, planning systems, and reporting mechanisms to provide visibility into capacity, priorities, risks, and delivery timelines.

• Drive high-impact design and motion initiatives across various workstreams.

• Collaborate with creatives, producers, strategists, marketers, and senior cross-functional stakeholders to convert business priorities into actionable creative strategies.

• Identify obstacles and develop scalable tools, processes, and solutions to enhance speed and effectiveness.

• Safeguard the quality, timeliness, and ambition of creative outputs.

⛳️ Requirements

• A Bachelor’s degree in design, business, communications, or a related field; relevant professional experience may be accepted in lieu of a degree.

• Extensive experience in leading design operations, creative operations, production management, or a similar role within a high-performing creative organization.

• Proven track record of delivering creative work for esteemed brands and products across various media, channels, and intricate business contexts.

• Experience in developing resource strategies and managing global networks of contract design and motion talent, agencies, and production partners.

• Outstanding organizational judgment, including the ability to set priorities, anticipate trade-offs, and create clarity within complex and dynamic workstreams.

• Capability to influence senior stakeholders, navigate ambiguity, and drive alignment among creative, marketing, production, and business teams.

• High standards for creative quality, along with excellent communication and problem-solving skills, enabling the advancement of work across in-house teams and agency partners through clear processes and influence.

• US work location/residence specified by “Remote - USA” and “US Applicants” notices.

🏝️ Benefits

• Eligibility for equity

• Eligibility for bonuses

• Medical insurance coverage

• Dental insurance coverage

• Vision insurance coverage

• 401(k) retirement plan

• Quarterly in-person working sessions (“surges”)

• Reasonable accommodations for individuals with disabilities

• Free compatible screen reader available