Head of Business Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish enduring relationships with executive leaders, operational teams, and key decision-makers.

• Engage with customers face-to-face, including visits to their practices, to gain insights into their organizations and priorities.

• Understand customers’ workflows, challenges, and anticipated technology needs.

• Recognize opportunities to enhance the adoption of Vetcove’s platforms and create new collaborative methods.

• Manage enterprise expansion opportunities from initial discovery through to closure, meeting individual revenue targets.

• Develop business cases, generate momentum, and lead negotiations to achieve successful agreements.

• Assist customers during product evaluations, RFPs, demonstrations, and technical assessments.

• Cultivate internal champions and align executive, operational, financial, and technical stakeholders.

• Track partnership health, customer sentiment, leadership transitions, risks, and upcoming initiatives.

• Coordinate internal responses to customer risks and opportunities effectively.

• Take ownership of the enterprise CRM and pipeline across Vetcove’s three platforms.

• Ensure accurate records of opportunities, forecasts, relationship risks, and actionable next steps.

• Conduct regular pipeline meetings and offer recommendations to the executive team.

• Convert customer needs into actionable insights for Product, Engineering, and company leadership.

• Identify requirements, including integrations, to guide product priorities.

• Collaborate with platform leaders and cross-functional teams on proposals and customer discussions.

• Partner with Implementation and Customer Success teams to maintain clear objectives and commitments.

• Stay engaged as a senior relationship partner and recognize future opportunities.

• Develop messaging, processes, and playbooks to enhance enterprise relationship-building and partnership growth.

⛳️ Requirements

• A minimum of 7 years of experience in enterprise B2B software sales or business development.

• Proven track record of personally closing significant deals and surpassing revenue targets.

• Demonstrated success in building deep enterprise relationships and converting them into substantial new business opportunities.

• Experience in introducing new products or achieving broader adoption.

• Background in leading complex, competitive software evaluations that involve formal RFPs, cross-functional buying committees, and multiple approval levels.

• Ability to establish credibility with senior executives and frontline teams.

• Strong skills in discovery, presentation, negotiation, and closing.

• Capability to create a compelling business case for meaningful operational changes.

• Proactive relationship management skills, including early risk identification and opportunity recognition.

• Experience collaborating with Product, Engineering, and other internal teams on customer requirements and technical capabilities.

• Self-motivated and entrepreneurial mindset.

• Exceptional preparation, responsiveness, and follow-through abilities.

• Experience managing an enterprise CRM and pipeline, leading pipeline reviews, and providing forecasts, opportunities, and risks to executive leadership.

• Strong focus on data quality and consistent follow-through.

• Excellent written and verbal communication skills.

• Willingness and enthusiasm to travel frequently for customer meetings, practice visits, and industry events.

• Interest in enhancing veterinary care through technology.

• Experience in the veterinary industry is a plus but not mandatory.

• Must be legally authorized to work in the United States; Vetcove cannot sponsor work visas.

• Employment is contingent upon the successful completion of a background check.

🏝️ Benefits

• Fully remote work within the United States, with travel for customer meetings and industry events.

• Comprehensive medical, dental, and vision insurance.

• Automatic 401(k) contributions.

• Equity opportunities.

• Employee referral program.

• At-home office setup support.

• Biannual company retreats.

• Open vacation policy.

• Monthly team events.

• Bonus opportunities.