Head of Account Management – iGaming, Slot Provider

This is a fully remote position, open to applicants in Poland, +4 more states.

📋 Description

• Build, mentor, and empower a high-performing Account Management team

• Develop and implement a scalable account strategy that aligns with the company's revenue objectives

• Enhance revenue across accounts by identifying upsell opportunities, establishing strategic partnerships, and executing promotional activations

• Manage high-level relationships with Tier 1 and Tier 2 operators, aggregators, and key platform partners

• Set performance targets, monitor GGR and NGR, and drive business performance optimization

• Oversee integrations, product launches, and promotional campaigns across partner platforms

• Collaborate effectively with Product, Tech, Compliance, and Finance teams

• Lead commercial negotiations, deal-making, and contract renewals

• Enhance Account Management processes, reporting systems, and overall operational efficiency

⛳️ Requirements

• A minimum of 5 years of experience in iGaming account management, including roles such as Senior, Lead, or Head

• Extensive network and hands-on experience managing Tier 1 and Tier 2 operators, aggregators, and key platform partners

• Proven track record in building, mentoring, and scaling commercial or Account Management teams

• Proficient in GGR, NGR, LTV, and retention metrics

• Experience with BI/analytics tools, such as Tableau or Power BI

• Strong understanding of technical integrations, compliance requirements, and slot performance mechanics

• Exceptional commercial acumen, persuasive communication abilities, and high-level negotiation skills

• Fluent in English; additional languages are a significant advantage

🏝️ Benefits

• 21 vacation days plus an additional 5 extra days off each year

• 12 paid sick days

• Fully remote work format — operate from any location that enhances your productivity

• Flexible schedule: choose to start your day anytime between 08:00 and 11:00 CET

• Fixed budget allocated for health insurance and gym/fitness expenses

• All necessary work equipment will be provided

• Zero bureaucracy with direct communication access to founders and C-level executives

• Minimal meetings with an asynchronous-friendly workflow

• Startup culture with fast-paced dynamics, creativity, and close communication

• Opportunities for business trips and team meetups several times a year

• Multiple salary payout options available (flexible formats)

• Many additional perks that will be unlocked once we achieve break-even