Growth Manager – Sales, Client Expansion

This is a fully remote position, open to applicants in Nicaragua, +5 more countries.

📋 Description

• Design and implement scalable sales strategies aimed at acquiring new clients, increasing revenue, and meeting company objectives.

• Create upselling and cross-selling initiatives to enhance existing accounts and expand client relationships into larger teams.

• Take ownership of growth strategy and team accountability for new sales, client retention, and account expansion.

• Establish profitable sales channels and develop outbound prospecting systems to generate qualified discovery calls.

• Streamline and document sales processes from qualification and discovery through to proposals, negotiations, and closing.

• Enhance account management, gather customer feedback, and boost engagement to minimize churn and maximize upsells.

• Set team objectives and scorecards, track conversion and acquisition costs, and provide insights to leadership.

• Mentor, recruit, and develop Sales, BDR, and Account Management teams through clear expectations and continuous training.

• Manage HubSpot adoption, pipeline accuracy, activity tracking, and ensure reliable forecasting.

• Cultivate industry relationships and represent Valatam at various U.S. conferences and networking events.

• Drive additional growth initiatives in alignment with company goals.

• Report directly to the COO.

⛳️ Requirements

• A minimum of 5 years of experience in B2B sales or business development, including at least 2 years in a leadership role overseeing sales teams.

• Demonstrated success in revenue growth, conversion improvement, and the establishment of repeatable sales processes.

• Practical experience in developing outbound channels, including cold calling and multichannel prospecting.

• Background in managing client retention, account growth, and upselling within a recurring-revenue environment.

• Strong understanding of sales KPIs, funnel analysis, customer acquisition costs, and forecasting methodologies.

• Proficient in HubSpot, with skills in pipeline management, reporting, and team adoption.

• Proven ability to coach teams, manage performance, and communicate effectively with senior leadership.

• Fluent in English (C1/C2) with excellent negotiation and relationship-building skills.

• A quiet home office equipped with stable internet (≥10 Mbps download / 2 Mbps upload) and a backup connection.

• Willingness to travel occasionally for U.S. business purposes.

• Preferred: Experience in staffing, outsourcing, BPO, or professional services, particularly with U.S. and Canadian clients.

• Applications and résumés must be submitted fully in English.

🏝️ Benefits

• Uncapped Commissions

• Fully remote work with a collaborative, international team

• Paid time off

• Monthly medical insurance stipend upon meeting eligibility criteria

• Bonuses for birthdays and work anniversaries

• Gym and wellness allowance

• Access to unlimited online fitness classes

• Company events and Christmas celebrations

• Direct exposure to senior leadership