Growth Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Plan, lead, coordinate, and implement sales and technical support for home accessibility products to dealers across Canada.

• Utilize relationship-based selling to assist customers in expanding their business with Harmar/Pollock Elevators.

• Educate customers and their teams on marketing and advertising initiatives related to the product line.

• Efficiently address and resolve product issues for customers.

• Collaborate with the Credit Manager regarding territory credit matters.

• Oversee and manage sample product inventory.

• Provide both in-person and virtual training, perform on-site dealer visits, and offer troubleshooting and technical support.

• Sustain and enhance existing business in the designated territory.

• Generate new business by identifying potential customers and introducing additional product lines to current clients.

• Conduct training sessions in Sarasota, Florida, virtually, or at dealer locations across Canada.

• Offer phone and email assistance for installation, service, and product inquiries.

• Facilitate facility and field training for stairlift, vertical platform lift, and elevator products.

• Create sales orders and manage return material authorizations for repair parts.

• Contribute to the development and review of technical documents and training resources.

• Support technical support and training teams with special projects.

⛳️ Requirements

• Willingness to travel and work in Canada and the US as required.

• Ability to convey complex concepts in an easily understandable manner.

• Excellent interpersonal skills, both written and verbal.

• Confident in speaking in front of small groups.

• Exceptional customer support and dealer communication through phone, email, and face-to-face interactions.

• Proficient with digital tools such as webinars, video, and interactive learning platforms.

• Experience with the Google platform and Microsoft Office Suite.

• Strong knowledge of stairlifts, vertical platform lifts, or elevator systems.

• Familiarity with electrical and mechanical systems.

• Capability to read and interpret schematics.

• Highly organized, able to manage travel and prioritize multiple tasks effectively.

• Valid driver’s license with a readiness to travel as necessary.

• 3-5 years of experience in a sales role, ideally with electrical and mechanical products.

• Associate degree or trade certification in a technical discipline; or 4+ years of relevant experience; or an equivalent combination of education and experience.

• Proficient in both English and French.

🏝️ Benefits

• Fully remote work arrangement.

• Regular travel and opportunities for in-person/virtual training.

• Chance to make a difference by assisting individuals in becoming more mobile.