Growth Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage a portfolio of current customers and actively reach out to promote products they are not yet utilizing.

• Execute the complete sales process for each account: outreach, discovery, demonstration, and closing.

• Achieve daily activity benchmarks, schedule and conduct demonstrations, and meet a monthly upsell revenue target.

• Identify and assist in resolving open customer issues with Support prior to initiating an upsell discussion.

• Contribute to the development of the playbook, which includes scripts, cadences, objection handling techniques, and the onboarding process for future growth account managers.

• Provide direct feedback on what strategies are effective and which are not as the sales approach is being validated.

⛳️ Requirements

• Self-motivated and comfortable being accountable for daily activities, demonstrations, and monthly quotas.

• Comprehensive sales experience: manage conversations from initial outreach to final closing.

• Proven ability to deeply understand customer needs and leverage that insight to enhance the account through upselling, expansion, or increasing annual recurring revenue (ARR).

• Flexible and eager to learn in a new pilot initiative, contributing to the process development instead of merely following an established one.

• Possesses a builder mindset: thrives in environments lacking a fully developed system and is excited about creating one.

• Driven to advance alongside the organization as the team grows.

• Preferred: experience in launching a new team or initiative from the ground up in a setting without a predefined process.

🏝️ Benefits

• Unlimited paid time off: enjoy unlimited personal, sick, and vacation days.

• 401(k): prepare for retirement with a 4% matching plan and instant vesting.

• Medical, dental, and vision insurance: comprehensive medical coverage for employees via United Healthcare, along with full dental and vision coverage through Guardian, including 25% coverage for dependents across all plans.

• Life insurance: a $100,000 policy fully funded by DoorLoop.

• Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.

• Paid parental leave: compensated maternity and paternity leave for both birth and adoption.

• Monthly stipend: a dedicated budget for work-related expenses.

• Best-in-class equipment: company laptop and top-of-the-line tools.