Group Director – Core

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of net revenue retention and expansion MRR for the division, focusing on achieving the monthly service expansion target.

• Cultivate and maintain executive relationships with the top 10–20% of the portfolio by MRR.

• Conduct quarterly executive check-ins with premier accounts and one-on-one check-ins with priority clients.

• Ensure an accurate weekly retention forecast and maintain division retention data.

• Monitor founder engagement, service package usage, and time-to-first-win indicators.

• Identify risks early and implement quarterly plans for the top 10% of the portfolio.

• Collaborate with Account Directors on value-driven business cases and paths for expansion.

• Keep the Salesforce pipeline updated and precise.

• Input client signals into Power Circuit and create scalable Core reporting frameworks.

• Assist in final-round pitches and provide vertical expertise for new business initiatives.

• Work alongside Sales on positioning, marketing materials, and improving division go-to-market success rates.

• Directly oversee Account Directors and their respective support teams.

• Mentor direct reports to function as AI-Native Growth Directors.

• Assess the team based on Pulse sentiment, health metrics, and expansion capabilities.

• Manage hiring, staffing, capacity planning, career development, DAPs, and career advancement.

• Provide timely, actionable feedback and help cultivate future senior talent.

• Lead training sessions on vertical-specific and AI-native tools, methodologies, and strategies.

• Vibe-code prototypes and design AI workflows to streamline tasks and enhance insights.

• Execute Omega and Iris across the portfolio and determine which AI tools and workflows the division will implement.

• Manage division-level AI quality trade-offs and develop Power Circuit solutions.

• Collaborate with the innovation team to drive enhancements and optimizations.

• Contribute to the division's P&L while forecasting churn, service expansion, new business opportunities, and efficiency metrics.

• Build business cases for hiring and investments to drive efficiency.

• Address escalations within the direct portfolio.

• Partner with teams in Data Intelligence, Media Planning, and Activation.

• Represent Power Digital in the market through public speaking, content creation, and client-facing engagements.

• Act as an internal knowledge resource for vertical and division expertise.

⛳️ Requirements

• Proven leadership and management experience required, including direct oversight of Account Directors or senior marketers.

• Over 10 years of leadership experience in a digital marketing agency, particularly with small business or founder-led clients at the Account Director level or higher.

• Demonstrated experience managing a P&L focused on profitable growth.

• In-depth marketing knowledge across a high-volume, standardized-service portfolio, including foundational packages and repeatable playbooks.

• Expertise in channel and program strategy within a standardized service catalog, featuring scalable, template-driven marketing programs.

• Proficiency in measurement focused on straightforward, rapid, founder-friendly reporting, time-to-value, and quick-win ROI.

• Familiarity with founder-led decision-making processes, budget constraints, rapid decision cycles, and low tolerance for jargon or delays.

• Experience in presenting data and effectively pushing back to founders or owners.

• Skilled in contract negotiation, client retention, and fostering client growth.

• Proven success in achieving high NPS and retention metrics across a substantial portfolio.

• Extensive understanding of owned, earned, and paid marketing channels, including content, SEO, paid search, paid social, and programmatic advertising.

• Acquainted with standardized reporting and dashboard tools, CRM systems, and lightweight marketing automation.

• Operational discipline across multiple accounts.

• Entrepreneurial mindset with contributions to product and go-to-market strategies.

🏝️ Benefits

• Competitive base salary plus commission opportunities.

• Comprehensive Medical, Dental, and Vision insurance plans with up to 100% employer coverage for employee monthly premiums.

• 401(k) plan featuring a 4% employer matching contribution.

• Unlimited Time Off available from day one.

• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) to support charitable efforts.

• Fully flexible work environment: full-remote, in-office, or hybrid options.

• One-time $100 USD Work From Home (WFH) stipend automatically applied to your first paycheck.

• Employee Assistance Program (EAP).

• 12 recognized United States national holidays plus 2 mental health recharge days annually.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Ongoing employee development initiatives for both personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards recognizing outstanding performance, including prize money.

• Opportunities to participate in company DEI initiatives.