Group Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Leverage AI technologies to enhance and streamline business operations.

• Utilize and harness Power Digital's Nova ecosystem relevant to your division.

• Analyze performance across your AD team's portfolio; identify cross-account trends in pipeline attribution, ICP definition, lead quality, and measurement methodologies; report structural risks to departmental leadership.

• Develop and maintain relationships with C-suite and VP-level stakeholders at key accounts; act as the senior point of escalation on any AD-managed account requiring executive presence.

• Mentor ADs on pipeline attribution, MQL to SQL handoff discussions, ABM strategies, buying committee dynamics, ICP refinement, and effective presentation techniques to VP Sales stakeholders who question marketing’s impact.

• Drive B2B vertical strategy: remain updated on ABM platform advancements, intent signal tools (6sense, Demandbase), AI-driven prospecting, B2B measurement innovations, and buying committee dynamics, sharing insights with your team and clients.

• Lead and develop your Account Director team — conduct regular one-on-ones, create development plans, manage performance reviews, and ensure a 90% team retention rate.

• Guarantee the daily utilization of our proprietary technology (Iris and Nova), maintain 100% cadence with Pulse (client performance and sentiment tool), and ensure compliance with Power Circuit (our proprietary diagnostic system) across managed ADs.

• Maintain precise retention forecasting for the division; proactively use Pulse data to identify at-risk accounts and coach ADs to take action before client escalation occurs.

• Identify and pursue service expansion opportunities, achieving the division's monthly service expansion targets.

• Lead or co-manage significant renewal and expansion discussions that necessitate senior executive involvement.

• Actively engage in new business pitches, RFPs, and prospect evaluations — providing B2B vertical expertise, ICP assessments, and framing for Power Circuit to distinguish Power Digital from generalist agencies.

• Define and refine the division's go-to-market strategy and sales materials in collaboration with the Managing Director; contribute B2B-specific case studies, vertical insights, and proof points to enhance win rates.

• Create B2B-focused Power Circuit solutions — including diagnostic frameworks, measurement methodologies, and QBR templates that encompass pipeline contributions, MQL-to-SQL conversion rates, cost-per-opportunity, and influenced revenue.

• Advise on the divisional P&L; forecast the four pillars (Churn, Service Expansion, New Business, Efficiency) in collaboration with the Managing Director and VP; utilize P&L data to construct business cases for hiring and investment.

• Oversee division operations: recruitment, staffing, onboarding, training, and development of the B2B vertical playbook.

• Collaborate closely with Data Intelligence, Media Planning, Activation, and Creative teams to address B2B-specific challenges such as offline pipeline attribution, intent signal integration, and multi-touch measurement across lengthy sales cycles.

• Represent Power Digital externally as a credible B2B growth partner through conferences, speaking engagements, blog content, and client case studies.

• Undertake additional tasks and projects as assigned by Client Experience department leadership.

⛳️ Requirements

• Experience in department leadership and management is essential.

• A minimum of 10 years in a leadership role within a digital marketing agency.

• Proven experience managing a P&L for profitable growth.

• Expertise in contract negotiations, client retention, and client development.

• Demonstrated history of achieving high customer satisfaction scores through NPS or similar retention metrics.

• In-depth knowledge of owned, earned, and paid marketing channels as well as first-party data tools like Google Analytics, Shopify, etc.

• Ability to quickly establish rapport and foster relationships with executive-level contacts.

• Experience in managing large teams, coaching direct reports, and promoting talent development throughout the organization.

🏝️ Benefits

• Competitive base salary along with commission opportunities.

• Comprehensive Medical, Dental, and Vision insurance plans with up to 100% employer contribution towards employee monthly premiums.

• 401(k) plan with 4% employer matching contribution.

• Unlimited Time Off available from day one.

• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) for philanthropic activities.

• Fully flexible work environment: remote, in-office, or hybrid options.

• A one-time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck.

• Employee Assistance Program (EAP).

• 12 recognized United States national holidays plus 2 mental health recharge days each year.

• Unlimited opportunities for growth and leadership within a rapidly growing firm.

• Continuous employee development programs for personal and professional advancement (Hedgehog and Vital 5s).

• Quarterly awards including monetary prizes and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.