Group Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain and expand the client portfolio while leading, motivating, and inspiring the team.

• Develop senior-level client relationships, ensure satisfaction, and promote growth opportunities within the CPG division.

• Collaborate with marketing and sales teams to generate new business and enhance service offerings.

• Offer thought leadership and insights relevant to the division.

• Work alongside the Managing Director and VP on go-to-market strategies, positioning, and Power Circuit product solutions.

• Directly supervise Account Directors and manage Account Managers.

• Mentor team members, provide constructive feedback, and spearhead training initiatives.

• Conduct client check-ins, maintain retention forecasts, and identify growth opportunities.

• Engage in new business pitches and RFP submissions.

• Develop industry-specific solutions and lead trends and innovations in collaboration with R&D.

• Take ownership of resolving client escalations.

• Consult on divisional P&L and client profitability; forecast churn, service expansion, new business, and efficiency improvements.

• Supervise recruitment, staffing, training, and onboarding efforts.

• Enhance efficiency through technology, AI, and process improvements.

• Strengthen the use and development of the nova application.

• Collaborate with Data Intelligence, Media Planning, and shared Activation teams.

• Participate in conferences, speaking engagements, blog content creation, and training sessions.

⛳️ Requirements

• Leadership and management experience in a department setting is required.

• Over 10 years of experience as a leader in a digital marketing agency.

• Proven experience managing a P&L for profitable growth.

• Expertise in contract negotiation, client retention, and client expansion.

• A successful history of achieving high customer satisfaction scores through NPS or similar retention metrics.

• Extensive understanding of owned, earned, and paid marketing channels.

• Familiarity with first-party data tools such as Google Analytics and Shopify.

• Ability to establish rapport and build relationships with executive-level stakeholders.

• Experience in managing large teams, coaching direct reports, and facilitating talent development.

• Legally authorized to work in the U.S.

🏝️ Benefits

• Competitive base salary with commission opportunities.

• Comprehensive Medical, Dental, and Vision insurance plans with up to 100% employer contribution toward employee monthly premiums.

• 401(k) plan featuring a 4% employer contribution match.

• Unlimited Time Off available from day one.

• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) for charitable activities.

• Fully flexible work environment: full-remote, in-office, or hybrid options.

• One-time $100 USD Work From Home (WFH) stipend added to your first paycheck.

• Access to an Employee Assistance Program (EAP).

• 12 observed United States national holidays plus 2 mental health recharge days annually.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Ongoing employee development programs for personal and professional advancement (Hedgehog and Vital 5s).

• Quarterly awards including monetary prizes and recognition for outstanding achievements.

• Opportunities to engage in company DEI initiatives.