GMP Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the main point of contact for clients within the account portfolio, handling daily inquiries as well as long-term strategic discussions and planning.

• Create and present client-facing materials, which include presentations, reports, and preparation for quarterly business reviews (QBR).

• Facilitate the onboarding of new clients, overseeing the migration process and associated operational responsibilities.

• Oversee the contract renewal process.

• Offer expert guidance on Google Marketing Platform (GMP) product capabilities and best practices that align with client key performance indicators (KPIs) and maturity objectives.

• Stay informed about developments in GMP products and communicate relevant updates and insights to clients.

• Identify opportunities for upselling and account expansion.

• Assist in the preparation of solution proposals and commercial frameworks.

• Work closely with the Head of GMP to strategize on account management, resolve escalations, and explore growth possibilities.

• Collaborate with FinOps and Technical teams to ensure smooth billing processes, platform operations, and high client satisfaction.

• Lead and contribute to enhancements in client management and operations by leveraging AI and automation technologies.

⛳️ Requirements

• 3–5 years of experience in a paid media or ad tech consultancy setting.

• Strong understanding of Google Marketing Platform (DV360, CM360, SA360).

• Experience in paid search is preferred.

• Comprehensive knowledge of the broader GMP platform is essential.

• Familiarity with GMP Licence Reseller operations and management, including Google NTA, contract renewals, and billing processes.

• Exceptional communication and stakeholder management abilities.

• Demonstrated experience in managing client relationships at an operational level.

• Skilled in producing client-facing content like QBR presentations efficiently and according to specifications.

• A proactive, solutions-focused mindset capable of identifying challenges and offering resolutions for clients.

• Proven track record of utilizing and innovating with AI solutions to enhance task efficiency.

🏝️ Benefits

• Remote work arrangement