Global Technical Manager – Business Assurance, Certification

This is a fully remote position, open to applicants in Spain.

📋 Description

• Establish the global technical and accreditation strategy for Business Assurance Certification.

• Lead, develop, and oversee global technical and accreditation functions across various countries and regions.

• Define, sanction, and implement global certification policies, technical requirements, accreditation controls, and operational standards.

• Provide expert technical guidance and make final decisions on disputes, interpretation issues, and significant compliance risks.

• Manage relationships with both global and local Accreditation Bodies.

• Ensure that technical and accreditation requirements uphold compliance, facilitate consistent service delivery, and support commercially viable operations.

• Represent the Business Assurance Division externally and serve as a delegate for the Global Head of Certification when necessary.

• Lead investigations and governance of corrective actions for significant technical, accreditation, or integrity failures.

• Drive simplification, digitalization, and continuous improvement of technical processes, systems, and delivery models.

• Advise business management on matters related to certification, accreditation, impartiality, technical governance, integrity, and business risks.

• Maintain expert knowledge of ISO/IEC 17021-1, ISO/IEC 17065, IAF, EA, and other pertinent requirements.

• Translate external accreditation requirements into internal policies, procedures, tools, and controls.

• Oversee global accreditation efforts and assist affiliates with local accreditations.

• Support activities and relationships with Accreditation Bodies, including UKAS, ANAB, and SAS.

• Resolve technical, accreditation, operational, and commercial conflicts throughout the network.

• Collaborate with operations, sales, IT, product groups, and regional teams to establish core systems and global best practices.

• Assist in the development of new certification products and services.

• Provide technical leadership and direction for specific certification products or schemes.

⛳️ Requirements

• A graduate-level qualification or equivalent professional experience in a relevant technical, scientific, engineering, management system, commercial, or governance discipline.

• At least 10 years of relevant experience in certification and/or accreditation.

• Extensive management system certification experience within an accredited third-party certification context.

• Significant experience in global or multi-regional certification leadership.

• Experience leading geographically dispersed and culturally diverse technical teams across multiple countries or regions.

• Experience in setting or enforcing technical policy, accreditation strategy, certification governance controls, or network-wide requirements at regional or global levels.

• Strong technical knowledge of management system certification and accreditation requirements, including impartiality, competence, audit delivery, certification decision-making, and Accreditation Body expectations.

• Proficient in written and spoken English.

• Skilled in Microsoft Office applications.

• Willingness to engage with digital certification, workflow, and reporting tools.

• Flexibility to travel internationally as needed.

• Desirable: a senior role within SGS, another global Certification Body, or an Accreditation Body.

• Desirable: experience as a lead auditor, technical reviewer, certification decision-maker, trainer, or scheme manager.

• Desirable: experience in implementing significant changes to certification systems, competence frameworks, technical review processes, audit delivery models, or accreditation governance.

• Desirable: experience with digital transformation, automation, remote audit delivery, or AI-enabled process improvements.

• Desirable: proficiency in additional languages relevant to the SGS network or Accreditation Body engagements.

🏝️ Benefits

• Employees have the option to work remotely.

• Flexible schedule and hybrid/remote work model.

• Access to SGS university and Campus for continuous learning opportunities.

• Comprehensive benefits platform.

• A supportive and inclusive work environment.

• Opportunities for professional growth and personal development.

• An international work environment with colleagues from various continents.