Global Technical Manager – Business Assurance, Certification

This is a fully remote position, open to applicants in Poland.

📋 Description

• Establish the global technical and accreditation strategy for Business Assurance Certification.

• Lead, develop, and oversee global technical and accreditation functions across various countries and regions.

• Define, approve, and implement global certification policies, technical requirements, accreditation controls, and operational standards.

• Provide authoritative technical guidance and final decision-making on disputes, interpretation issues, and material compliance risks.

• Manage relationships with both global and local Accreditation Bodies.

• Ensure that technical and accreditation requirements facilitate compliant, consistent, and commercially viable service delivery.

• Represent the Business Assurance Division externally and act as a delegate for the Global Head of Certification when necessary.

• Lead investigations and governance of corrective actions for significant technical, accreditation, or integrity failures.

• Drive simplification, digitalization, and continuous improvement of technical processes, systems, and delivery models.

• Advise business management on certification, accreditation, impartiality, technical governance, integrity, and business risk.

• Maintain expert knowledge of ISO/IEC 17021-1, ISO/IEC 17065, IAF, EA, and relevant regional or product-specific requirements.

• Translate external accreditation requirements into internal policies, procedures, tools, and controls.

• Oversee global accreditation activities and assist affiliates with local accreditations.

• Support relationships with Accreditation Bodies including UKAS, ANAB, and SAS.

• Resolve technical, accreditation, operational, and commercial conflicts throughout the network.

• Collaborate with operations, sales, IT, product groups, and regional teams on core systems and global best practices.

• Assist in the development of new certification products and services.

• Maintain technical direction and leadership for specific certification products or schemes.

⛳️ Requirements

• Graduate-level qualification or equivalent professional experience in a relevant technical, scientific, engineering, management system, commercial, or governance discipline.

• Minimum of 10 years of relevant certification and/or accreditation experience.

• Extensive management system certification experience in an accredited third-party certification environment.

• Significant global or multi-region certification leadership experience.

• Experience in leading geographically dispersed and culturally diverse technical teams, including direct or matrix management of senior specialists across multiple countries or regions.

• Proven track record in establishing or enforcing technical policy, accreditation strategy, certification governance controls, or network-wide requirements at a regional or global level.

• Strong technical expertise in management system certification and accreditation requirements, including impartiality, competence, audit delivery, certification decision-making, and Accreditation Body expectations.

• Proficient in written and spoken English.

• Possess senior technical leadership skills and sound professional judgment.

• Strategic mindset with the ability to translate technical and accreditation requirements into practical business solutions.

• High-impact influencing skills in a matrix organization.

• Strong capacity for people leadership, coaching, and performance management.

• Ability to manage conflict, competing priorities, and ambiguity without compromising certification integrity or accreditation compliance.

• Change management capability across a global network.

• Innovative mindset.

• Excellent written and verbal communication skills, including executive-level briefings, external representation, and clear policy drafting.

• Proficiency in Microsoft Office applications.

• Willingness to engage with digital certification, workflow, and reporting tools.

• Flexibility to travel internationally as needed.

• Additional desirable experience includes a senior role within SGS, another global Certification Body, or an Accreditation Body; experience as a lead auditor, technical reviewer, certification decision-maker, trainer, or scheme manager; significant certification system or accreditation governance change; digital transformation, automation, remote audit delivery, or AI-enabled process improvement; and proficiency in additional languages.

🏝️ Benefits

• Employees have the option to work remotely.

• Flexible scheduling and hybrid/remote working model.

• Access to SGS university and Campus for continuous learning opportunities.

• Benefits platform available for employees.

• Work in a multinational environment alongside colleagues from various continents.

• Enjoy a supportive and inclusive work environment.

• Opportunities for professional growth and personal development.