Global Study Manager

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Act as the primary point of contact for clients, serving as a liaison between clients, CROs, and Labcorp.

• Provide leadership to ensure smooth study execution and effective collaboration among Labcorp study team members.

• Oversee project management with a focus on client deliverables, budget management, risk assessment, and milestone tracking.

• Facilitate communication between clients and the wider Labcorp study team, including the Study Design Lead and Regional Study Coordinator.

• Review statements of work to guarantee the quality implementation of client-specific requirements.

• Manage a portfolio of global, high-complexity studies.

• Serve as a client ambassador within Labcorp CLS and across various Labcorp business units.

• Document and respond to customer expectations in accordance with regulatory requirements.

• Navigate conflicting priorities and make challenging decisions in a dynamic environment with shifting timelines.

• Implement, monitor, and report on performance metrics.

• Engage in continuous process improvement as well as quality and productivity initiatives.

• Collaborate with internal and external stakeholders to understand the client’s culture and pipeline.

• Foster internal and external relationships to ensure timely and budget-compliant deliverables.

• Participate in functional meetings, providing input while keeping processes updated.

• Adhere to the LCLS Global Project Management strategy.

• Promote a culture of continuous improvement, quality, and productivity.

• Execute additional responsibilities as assigned.

• Lead intricate global clinical studies for a significant pharmaceutical client account through Labcorp Central Labs Services.

⛳️ Requirements

• Bachelor's degree.

• A minimum of 5 years of experience in the pharmaceutical, biotechnology, or CRO industries.

• At least 5 years of experience managing complex global clinical projects, encompassing budget, risk, timeline, and stakeholder management.

• A minimum of 5 years of experience in client-facing roles and stakeholder management.

• Proven capability to drive project execution, influence cross-functional teams, and achieve results in a fast-paced environment.

• Ability to lead client communications, manage expectations, influence outcomes, and cultivate trusted partnerships.

• Demonstrated leadership skills, including the ability to influence without direct authority, align cross-functional teams, and eliminate obstacles.

• Proven track record of contributing to broader client, operational, and organizational goals.

• Customer-centric and solution-oriented mindset.

• Demonstrated success in process improvement, change management, or operational excellence initiatives.

• Excellent understanding of clinical trials, project management methodologies, and clinical development processes.

• Strong ownership mentality, accountability, independent decision-making, and successful execution of complex projects.

• Proven ability to think strategically, foresee challenges, and devise proactive solutions.

• Project Management training or certification (PMP, Prince2) is preferred.

🏝️ Benefits

• Mentoring, training, and personalized development planning.

• Opportunity for career growth and the ability to make a meaningful impact on people’s health.

• Fully remote work arrangement.