Global Strategic Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage and expand both national and regional key accounts within the staffing and SOW sectors.

• Develop and oversee a diverse portfolio encompassing technical, engineering, life sciences, non-IT, and additional accounts.

• Provide leadership, direction, and strategic guidance to the account management team.

• Propel strategic growth, pursue new opportunities, and enhance penetration in existing accounts.

• Guide, mentor, and direct account management personnel on account strategies, farming methodologies, and client relationship management.

• Oversee P&L responsibilities and create as well as implement strategic account plans to optimize revenue and profitability.

• Broaden existing accounts to reveal new business prospects, SOW projects, and exclusive delivery rights.

• Conduct regular onsite client visits and executive briefings.

• Recognize client challenges and offer tailored workforce, SOW, and managed-services solutions.

• Monitor client scorecards, satisfaction ratings, and key performance indicators.

• Develop standard operating procedures to maintain compliance and ensure seamless service delivery.

• Carry out additional assigned responsibilities.

⛳️ Requirements

• Bachelor’s degree or equivalent combination of education and experience.

• Experience in contingent, permanent, SOW project deliverables, and time & material with relationship-focused clients.

• Subject-matter expertise in one or more sectors such as Hi-Tech/AI, engineering, therapeutic/life sciences, nuclear, renewable energy, infrastructure, FinTech, robotics/physical AI, and defense technology.

• 10+ years of overall experience with a demonstrated history of success in the staffing industry.

• 5+ years of experience leading a team of recruiters, with direct client-facing experience and team leadership responsibilities.

• Proven ability to establish and implement a clear vision, strategy, and/or objectives.

• Capacity to learn or possess knowledge essential for delivering results and effectively competing.

• Tech-savvy and knowledgeable about current technologies and recruitment trends.

• Tenacity and a “never give up” mindset toward roles that others have struggled to fill.

🏝️ Benefits

• Medical, dental & vision insurance.

• 401(k) Retirement Plan.

• Health Savings Account (HSA).

• Disability Insurance (Short-Term and Long-Term).

• Life and AD&D Insurance.

• Supplemental Insurance Plans.

• Identity Theft Protection.

• Genomic Life.

• Pet Insurance.

• Employee Wellness Programs.

• Employee Assistance Program (EAP).

• Paid Time Off.

• 8.5 Paid Holidays.

• 1 Floating Holiday.

• 1 Volunteer Day Off.

• Parental Leave.

• Birthday Treats.

• Career Growth and Professional Development Opportunities.

• Commission eligibility.