Global Software Implementation Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee global ELN and LIMS implementation initiatives from initial phases through post-go-live stabilization.

• Develop implementation standards, governance frameworks, and best practices for deployment.

• Manage project scope, timelines, budgets, risks, resource distribution, and executive reporting.

• Offer leadership, coaching, and performance management for implementation and training teams.

• Guide change management and training strategies to facilitate successful system adoption.

• Supervise training materials and standard operating procedures.

• Collaborate with Operations, Quality, Regulatory, and IT stakeholders to align business goals with implementation results.

• Oversee project plans for implementation and ensure accountability in achieving key performance indicators (KPIs).

• Manage relationships and coordinate priorities and scheduling with internal software teams.

• Travel for on-site visits approximately two weeks each month, averaging 50% travel.

• Participate in conference calls across multiple time zones.

⛳️ Requirements

• Bachelor's degree (B.S. or B.A.) or equivalent qualification.

• At least 5 years of relevant leadership experience in software implementation, such as LIMS/ELN or ERP.

• A minimum of 2 years of experience in a global capacity.

• Experience in people management and leadership.

• Background in project management.

• Proven leadership experience in software implementation.

• Background in biosciences or laboratory settings.

• Familiarity with regulated environments, including CFR Part 11 / GMP Annex 11.

• Lean Six Sigma certification.

• Eligibility to work in the United States indefinitely without restrictions or sponsorship.

• Strong English communication skills.

• Excellent interpersonal skills.

• Capacity to work in a complex international setting.

• Determination to tackle and resolve challenges effectively.

• Strong organizational abilities.

• PMP certification is preferred, but not mandatory.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Life and disability insurance options.

• 401(k) plan with company matching contributions.

• Paid time off for vacations and holidays.

• Ability to work remotely from home.

• Flexible scheduling to accommodate conference calls across different time zones.