Global Logistics Specialist – Bilingual, Spanish

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the complete daily operations for various international outbound shipping routes, ensuring accountability from origin to destination.

• Set up and maintain shipping service regulations and parameters utilizing internal logistics systems.

• Monitor, assess, and evaluate carrier KPIs in relation to service-level agreements.

• Cultivate and apply knowledge of Latin American logistics markets, trade regulations, customs clearance processes, and cultural differences.

• Ensure adherence to local and international trade regulations, resolve shipping obstacles, and escalate complex issues as necessary.

• Investigate and propose new international carriers and local logistics providers, assisting in partner onboarding.

• Examine logistics workflows, carrier networks, and transit data to pinpoint bottlenecks and suggest enhancements for cost efficiency and speed.

• Assist in ongoing improvement initiatives aimed at enhancing outbound shipping performance.

• Offer bilingual support for both internal and external business communications.

• Translate official documents and provide real-time assistance during corporate meetings with regional partners and vendors.

⛳️ Requirements

• Complete fluency in speaking, reading, and writing in both English and Spanish.

• Strong active listening skills and interpersonal abilities for effective cross-functional collaboration.

• High level of accuracy and attention to detail, with proven responsibility for assigned shipping lanes and project outcomes.

• Exceptional adaptability, flexibility, initiative as a self-starter, and strong stress management skills in a fast-paced environment.

• Outstanding organizational capabilities and proficiency in multitasking while managing competing priorities.

• Fully proficient in computer usage.

• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong skills in Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Meet).

• At least two (2) years of relevant experience in international logistics, freight forwarding, customs clearance, or supply chain operations.

• Bachelor's Degree in Business, Logistics, Supply Chain Management, or a related field preferred, or a combination of education and relevant work experience.

• Ability to identify, troubleshoot, and quickly resolve issues using sound judgment, poise, and diplomacy.

• Skill in determining the appropriate time to escalate issues promptly.

• Willingness to work extended hours as needed to support international shipping lanes and fulfill operational demands.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• A collaborative and inclusive work environment.