Global Key Account Programme Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and direct projects that support and enhance the Dentons Global Key Account Program.

• Record significant outcomes, decisions, and action items from Global Key Account meetings.

• Manage client information, reports, account plans, and content for the client portal.

• Engage with internal stakeholders and offer insights to achieve key client relationship goals.

• Participate in discussions during Global Key Account meetings and strategy sessions.

• Refresh account plans with new developments, insights, and modifications.

• Coordinate follow-up tasks with internal teams to ensure prompt execution.

• Collaborate with CRM managers to ensure the accuracy of client data, communications, events, and campaigns.

• Assist regional client and market leaders and attorneys with client development initiatives and events.

• Address requests from attorneys and internal stakeholders in a professional, timely, and client-centric manner.

• Lead monthly reporting for the Global Key Account Program.

• Collaborate on customized business development initiatives for key accounts.

• Work alongside peers and share responsibilities for project completion across the GKA program.

• Contribute to a proactive, collaborative, and high-performing team culture.

⛳️ Requirements

• 3–5 years of experience in business development or marketing within a law firm or professional services environment; law firm experience is preferred.

• Familiarity with legal AI platforms such as Harvey, Legora, or similar tools.

• Outstanding communication skills, including the ability to prepare and present to firm leadership.

• High proficiency in Excel, SharePoint, CoPilot or similar tools, and AI technologies for project management and workflow.

• Bachelor's degree in marketing, communications, sales, or organizational development.

• Fluent in English, both written and spoken.

• Highly organized, proactive, and focused on building relationships.

• Strong interpersonal and communication abilities.

• A natural problem solver and self-starter who anticipates needs, takes initiative, and follows through on commitments.

🏝️ Benefits

• The remuneration and benefits package will align with the successful candidate's experience and the country of hire.

• Annual salary for candidates based in Canada ranges from CAD 60,000 to CAD 75,000.

• Opportunity to work remotely.

• Global and diverse work environment.