Global Director – Accounts Receivable

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the global Order-to-Cash finance operations.

• Manage the entire global Accounts Receivable (AR) process, encompassing customer setup, billing readiness, invoice generation, collection routines, cash application, dispute management, credit review support, and month-end AR closing procedures.

• Develop and implement global procedures for billing, collections, credit management, cash application, dispute escalation, and bad debt reserves.

• Collaborate with operations, project management, sales, legal, tax, treasury, and local finance teams to address invoicing challenges, contractual billing requirements, disputes, credit issues, and collection obstacles.

• Create AR reporting and metrics, including Average Days Delinquent (ADD), aging reports, collection effectiveness, unapplied cash, dispute aging, invoice rejection rates, billing cycle duration, and high-risk customer exposure.

• Lead the standardization and automation of billing and cash application processes, which includes ERP workflows, customer portals, invoice templates, project billing controls, and integrated reporting.

• Assist in acquisition integration by mapping order-to-cash processes, aligning billing requirements, migrating customer master data, standardizing collection protocols, and stabilizing AR reporting.

• Ensure controls are maintained over customer master data, billing authorizations, revenue cut-off, credit approvals, allowance judgments, write-offs, cash application, and documentation retention.

• Collaborate with FP&A to provide insights on receipts, overdue balances, collection risks, and AR issues that affect liquidity and cash flow forecasting.

• Promote continuous improvement through effective billing practices, collections management, efficient dispute resolution, and enhanced visibility and accountability for receivables.

⛳️ Requirements

• A Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.

• Over 8 years of leadership experience in Accounts Receivable, order-to-cash, billing, collections, project accounting, shared services, or accounting operations.

• Experience in a professional services, consulting, engineering, project-based, multi-country, or acquisition-driven environment is desirable.

• Proven track record in standardizing and enhancing processes, implementing controls, and driving automation within a complex organization is highly sought after.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible working arrangements and a supportive work environment.